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Candidate Information
Title Medical Assistant Customer Service
Target Location US-IN-Lafayette
Email Available with paid plan
Phone Available with paid plan
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OBJECTIVETo obtain a challenging and rewarding position by allowing me to utilize my background and experience in the funeral industry, to maintain and assist the locations growth, with raised market share and volume internally, as well as the surrounding communities.3236 Sherwood Drive SouthLafayette, Indiana 47909EMAIL AVAILABLEPHONE NUMBER AVAILABLE (Cell)Skills / AbilitiesExcellent written and verbal communications skills; easily established and able to gain rapport and trust.Proven ability to quickly prioritize multi-level tasks and provide timely follow through typically under 48 to 72 hours intervals.A commitment to a strong work ethic, quality of and ability to work effectively in team saturation or independently.Highly Motivated-Consistently meeting or exceeding goals.Increased market share and call volume consistently.Professional ExperienceTippecanoe Funeral & Cremation Services, W. Lafayette, IN December 12, 2022-March 26, 2024Funeral DirectorHonoring, arranging, finalizing prearranged as well as at need funeral contracts for funeral services.Completing necessary paperwork for insurance, death certificates and burial transit permits.Organized the monthly exposure of the facility with local Hospice organizations.Assisting in dressing, casketing, cosmetics and setting of features.Crown Hill Funeral Home & Cemetery, Indianapolis, IN February 28, 2021  December 1, 2022Funeral DirectorAssisting families with funeral arrangements; preneed and at need services.Completing and filing death certificates and filing necessary paperwork for insurance.Organizing and supervising visitation and services. Assisting in generating DVDs, register books, obituaries, and necessary paperwork in comprising funeral services.Assisting with over 500 calls per year.Steverson, Hamlin & Hilbish Funeral Home, Tavares, FL October 29, 2019  October 1, 2021Funeral DirectorAssisting families with preneed and at need visitation and services, scheduling and supervising services, filing necessary paperwork for insurance.Assisting with the exposure of the facility with community programs and functions.Assisting with identification viewings: setting features and dressing.Baldwin Fairchild Alternatives at All Faiths, Orlando, FL August 7, 2017  July 12, 2019Funeral Director / EmbalmerArrange, schedule, supervise visitation and funeral services as well as securing pre-arranged and at need contracts.Assisting with the exposure of the facility with community functions and programs: Monthly Hospice Meetings at facility, Open House tours and seminars with church elders regarding protocol and conduct of church ceremonies.Assisting Manager: responsible for the supervision of facilities and staff, visitation and services, inventory, while Supervisor on 9 months medical leave.A Community Funeral Home and Sunset Cremations, Orlando, FL April 5, 2017  August 1, 2017Funeral DirectorAssisting families with funeral services and arrangements as well as filing necessary permits and documents required for burial/cremations in the appropriate counties of Florida, the preparation of families remains in the way of embalming.Assisting with the exposure of the facility with community programs and functions.LeadershipA Liaison/Representative of Baldwin Fairchild Alternatives, Orlando, Florida to the Cornerstone Hospice & Palliative Care, Edgewood, Florida. Resulting in Hospice referring families to Baldwin Fairchild Alternatives as a possible affordable funeral home.Reader-Candlelight Remembrance Service-Carey Hand Cox Parker Funeral Home, Winter Park, FloridaThe Lights of Life Christmas and Easter Sunrise Service Organizer-Baldwin Fairchild Oaklawn Cemetery, Sanford, Florida.Familiar with streaming services.REFERENCESAvailable Upon Request.Carey Hand Colonial Funeral Home, Orlando, FL September 12, 2014  March 15, 2017Funeral DirectorAssisting families with arrangements, funeral services, set ups, processionals, and burial services.Assisting exposure of the facility with community programs: Christmas and Easter services, Toy for Tots toy drive, grieving seminars.Baldwin Fairchild/Conway/Pine Castle Chapel, Orlando FL July 2011  September 2014Funeral DirectorArrange, schedule, supervise visitation and funeral services as well as securing pre-arranged and at need contracts.Responsible for the care and overall operation of facility; inventory and filing insurance papers.Preparing necessary documents and permitsGrissom Funeral Home, Kissimmee, FL July 2009-July 2001Funeral DirectorAssisting families with funeral services and arrangements as well as filing necessary permits and documents required for burial/cremations in the appropriate counties of FloridaResponsible for the care and overall operation of the facilityResponsible for inventory as well as verifying insurance documents.Gonzalez Funeral Home, Tampa, FloridaFuneral DirectorCarey Hand Colonial Funeral Home, Orlando, FL September 12, 2014  March 15, 2017Funeral DirectorAssisting families with arrangements, funeral services, set ups, processionals, and burial services.Assisting exposure of the facility with community programs: Christmas and Easter services, Toy for Tots toy drive, grieving seminars.Baldwin Fairchild/Conway/Pine Castle Chapel, Orlando FL July 2011  September 2014Funeral DirectorArrange, schedule, supervise visitation and funeral services as well as securing pre-arranged and at need contracts.Responsible for the care and overall operation of facility; inventory and filing insurance papers.Preparing necessary documents and permitsGrissom Funeral Home, Kissimmee, FL July 2009  July 2001Funeral DirectorAssisting families with funeral services and arrangements as well as filing necessary permits and documents required for burial/cremations in the appropriate counties of FloridaResponsible for the care and overall operation of the facilityResponsible for inventory as well as verifying insurance documents.Gonzalez Funeral Home, Tampa, FloridaFuneral Director June 2005  July 2009Responsible for the overall care and overall operations of facilityVerify insurance policies, inventory and assisting families with funeral services and arrangements as well as filing the necessary permits and documents required for burial/cremations.Honor preneed and at need contracts.Baldauff Family Funeral Home, Orange City, Florida September 2004  June 2005Funeral DirectorAssisting Manager, responsible for supervision of facilities staff, dispatching, receiving, and dressing and transporting for services as well as assisting with restorative art when necessary.Honoring and completing prearranged and at need services and visitations, verifying insurance and assisting with inventory and assisting in the crematory when needed.Baldwin Fairchild Funeral Homes, Various Locations April 1999  May 2005Funeral DirectorFuneral Director-Floater-Chapels in Orlando, Casselberry, Winter Park, Sanford, Apopka, and Winter Garden.Schedule, arrange, supervise, honoring and completing preneed and at need services: burial, cremations and transporting to different states and Countries. Filing necessary permits and documents pertaining to said services.REFERNECES-Upon request.

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