Candidate Information Name Available: Register for Free Title Scrum Master Project Management Target Location US-RI-Smithfield Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Target: Scrum MasterSmithfield, RI Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryReliable business professional with experience in project management, process improvement and squad facilitation. Proven track record of successfully building client relations and using analytical thinking to solve complex issues. Adept at analyzing data to identify trends and developing strategies to improve efficiency.SkillsInterpersonal relationships Problem Resolution/ Impediment block removal Onboarding and TrainingCoaching Driving work to done Critical thinking Navigating conversations with stakeholders Servant leadershipScrum Master ExperienceActively shadowing scrum masters/Senior facilitatorsAttending Scrum Events such as Deployment Sprint Review, Daily Scrum, Sprint Refinement, Sprint PlanningAttended Learning Day SessionsoSquad LaunchoTech fundamentalsoKanban Lean CoffeeoScrum Masters Guild.Familiar with Jira and ConfluenceStudied and practiced Agile Principles and MethodologiesFacilitated daily scrumAssisted in squad metricsWork History08/2021 to Senior RepresentativeCurrent Fidelity Investments  Smithfield, RIHandled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.Researched relevant resources to assist members, identified member representation needs and troubleshot next steps to provide optimal support for member.Communicated with clients and customers to gather, provide and share updated information on products and services.04/2009 to 05/2020 Project ManagerA. Belmonte & Son  Smithfield, RIPlanned, designed, and scheduled phases for large projects.Monitored project performance to identify areas of improvement and make adjustments.Coordinated with cross-functional teams to resolve project issues and mitigate risks.Achieved project deadlines by coordinating with contractors to manage performance.Identified plans and resources required to meet project goals and objectives.Analyzed project performance data to identify areas of improvement.EducationNorth Providence high school  June of 2009