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PHONE NUMBER AVAILABLEEMAIL AVAILABLELakeland, FL Street Address
C O N T A C T P R O F I L ER E L E V A N T S K I L L SE D U C A T I O NW O R K E X P E R I E N C ECommunication Built and maintained positiverelationships with supervisors,employees, staff, vendors, and clients toidentify resident services and support thatfollowed the organization. Provide daily status updates toleadership via verbal and writtencommunication to discuss and addressissues or concerns.High School DiplomaTorrington High SchoolTorrington, CTPrimary Team Lead: Florida, FLHavertys Furniture Supervision of 6 team members team assigning tasks and assuring timelines for job completion and on-time delivery. Ensure a safe working environment by enforcing adherence to safety protocols conducting safety inspections, and addressing any potential hazards promptly Provide guidance, coaching, and mentorship to team members, fostering a positive work environment and enhancing performance. Effectively addressed production issues, identified root causes, and implemented solutions to prevent recurrence.July 2021 - PresentSkilled communications professional with over 6 years of experience providing customized customer solutions specifically in areas of client service. Highly motivated to go above expectations and achieving a perfectunderstanding of their needs. Areas of expertise include excellent communication skills, organisationand planning, working with the public. I also havefamiliarity with MS Office Word, Excel, and PowerPoint.L A N G U A G E SEnglishSpanishW E L L I N G T O N R A M I R E ZLeasing ConsultantNorthside Terrace Manage the process of apartment leasing to prospective residents by effectively demonstrating the value in the features and amenities of the community and specific floor plan styles Maintaining a positive rapport with future residents and providing a high level of detailed follow-up with prospects. Attending high volumes of calls on a daily basis and answering any needs and concerns of the leasing process. Panning and scheduling of apartment visits, contract completion, and initial prequalifying appointments. Cash flow management for the payment of apartment services. June 2015 - May 2021Office Operations Maintained office organization byopening routing and filling dailydocuments including incoming and outgoing mail and receipts.