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ProfileEfficient and detail-focused Administrative Assistant with more than a decade of proven performance in CPA and law office environments. Employment HistoryAdministrative Assistant, Horton, Lee & Burnett - CPA Firm, Birmingham, ALAUGUST 2 0 1 7 PRESENT Spearheaded the preparation, organization, and management of client tax returns, including the meticulous assembly of supporting documents for federal and state filings. Leveraged advanced scanning technology and tax software to streamline documentation processes, composed correspondence, and executed mail preparations to adhere to critical deadlines. Conducted proactive monitoring of tax return processes for entities and individuals. Managed office supply inventory, including specific financial reporting materials and canteen supplies, to ensure smooth operation of office functions. Receptionist, The Key Law Firm, Pelham, ALJANUARY 2 0 1 0 AUGUST 2 0 1 7 Coordinated scheduling and preparations for client meetings, and depositions, ensuring efficient use of time and resources. Operated a multi-line telephone system Oversaw financial transactions, including the preparation of check requests and the management of collections payments, maintaining financial accuracy and integrity. Facilitated relationships with utility and maintenance service providers, ensuring the office environment remained conducive to high productivity. Homemaker and Freelance Worker, Birmingham, ALAUGUST 1 9 9 4 JANUARY 2 0 1 0 Dedicated this period to family and household management while simultaneously generating income through various services such as laundry, home cleaning, holiday decorating, and event planning. Receptionist, Hare, Wynn, Newell & Newton, Birmingham, AL MAY 1 9 8 3 AUGUST 1 9 9 4 Effectively coordinated and directed incoming calls through a multi-line phone system, ensuring seamless communication within the legal office environment. Upheld the professional image of the office by delivering courteous greetings and providing attentive assistance to clients and visitors, fostering a welcoming and professional atmosphere. Orchestrated the scheduling and confirmation of client meetings and attorney consultations, ensuring optimal organization and time management within the office environment. Developed and implemented an efficient document tracking system for incoming and outgoing legal documents, enhancing the firm's ability to quickly access and manage critical information.DetailsAlabaster, ALPHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsCustomer ServiceTax PreparationCommunicationsOperationsCollectionsSchedulingLanguagesEnglishClaims Processor, Protective Life Insurance Company, Birmingham, AL JANUARY 1 9 8 0 MAY 1 9 8 3 Meticulously processed life insurance claims, guaranteeing precision and providing timely assistance to clients during periods of sensitivity. Facilitated the procurement of death certificates and letters testamentary, ensuring all legal and procedural requirements were met. Handled sensitive personal documents with the utmost discretion and confidentiality, adhering to privacy laws and ethical standards. Maintained effective communication with various external agencies, coordinating seamlessly to fulfill client needs and regulatory obligations. EducationHigh School Diploma, Briarwood Christian High School, Birmingham JANUARY 1 9 7 7 JANUARY 1 9 8 0 |