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Harrisburg, PAAuthorized to work in the US for any employerWork ExperienceTeam MemberBurger King- RFG - Harrisburg, PAFebruary 2024 to PresentI was incharge of giving Excellent customer Service Doing drive thru collecting payments and Asking about the Royal Perks Rewards, program Cleaning the restaurant itselfTaking Customer service OrdersMaintaining of StockDining room MaintenanceAnd any other Duties I had to do assigned.Warehouse AssociateHome goods - Carlisle, PAApril 2023 to July 2023I Mobilized and maneuvered in the warehouse Alot while handling Furniture and Appliances shipping them into the Trucks and putting merchandise down for Outbound. I prepared Pallets for the bed MattressesI boxed up other equipment In Boxes..Breakfast AttendantResidence Inn by Marriott - Carlisle, PAOctober 2022 to March 20231. Was incharge of stocking up the beverage cooler 2. Setting up breakfast Cereals milk breads muffins bananas pastries and waffle maker etc 3. Putting out plates napkins silverware cups4. Making coffee5. Putting on the juice machine6. Taking out the trash7. Cleaning up the dining roomServer/WaiterArooga's Grille House and Sports Bar - Harrisburg, PA October 2020 to March 2022Was incharge of guests ordersRunning food to tablesPrepping drinks and appetizersCleaning tables, running the POS registerGiving amazing friendly guest serviceTaking food ordersClerical AssistantKelly Temporal Services - Mechanicsburg, PAMarch 2021 to January 2022I was incharge of creating database reports and spreadsheets for maintenance reasons I was in charge of typing up discharges and weekly to monthly, productivity reports and progress Making phone calls, answering phone callsScheduling appointments for clientsCalling up clients for reminder appointments, when there appointments were coming up three days early . And Any other assigned Tasks or Duties I had to do Team MemberBurger King - Mechanicsburg, PAJune 2020 to August 2021Mainly on drive thru and taking orders and incharge of the cash drawer also doing dishes and cleaning the back kitchen... cleaning bathrooms.Line Cook/Prep CookFriendly's - Camp Hill, PAMarch 2020 to June 2021I did the line cooking/ preppingInventory and stockingI made sure all the food was processed and thawed out every morning I cleaned, I sauteed foodKept the kitchen nice,, and cleanManufacturing Operator IThe AMES Companies, Inc - Camp Hill, PAFebruary 2021 to April 2021I was incharge of Making handmade shovels... and Glueing the handlebars together. Broom sweeping. And keeping my Area completely free. Of debri and Dust particles Housekeeping/LaundryBest Western Inn & Suites - Carlisle, PAApril 2018 to April 2020Was mainly incharge of cleaning rooms vacuuming and sweeping sanitized the bathrooms toilet seat sinks etcTook trash outSprayed disinfectantMade the beds took dirty sheets and blankets offStocked up towels wash cloths, soap shampoo conditioner lotions etc tissue box Dusted the drapes and TV cleaned out the fridge well etc Swing Shift ManagerMcDonald's - Mechanicsburg, PAAugust 2015 to July 20171. Was incharge of training new employees2. Inventory safe and cash handle control3. Serv safe certified4. Took drive thru and front counter5. Reported to the GM for any outside duties or concerns 6. Handled all customer complaints as required in an orderly fashioned . 7. I worked in the kitchen alsoCustomer Service Associate/SalesSprint Store by Wireless Lifestyle - Mechanicsburg, PA May 2016 to June 2017I competed in Sales and recognition. Made as many sales as I could within my day. Each shift was different . I made sure I made at least 15 sales a day... To meet My quota. I expressed what we have In stock and I also tried too get customers too upgrade their cell phones. And I would always achieve the best I could, making customers number one when they came into the store Provided assistance to clients Answered phone and assisted customers with changes Maintained up-to-date knowledge of customer accounts Scheduled reservations for customers Inventoried stock Operated the cash drawer Explained products and benefits Confirmed payments, refunds, etc. Provided excellent technical supportLogistics CoordinatorToys 'R' Us - Mechanicsburg, PAApril 2014 to August 2016I was in charge of all inbound and outbound delivery's.. making sure that all paperwork was received and reviewed correctly, marked, checked off, was completed accurately, and kept in order All paperwork for shipment thoroughly reviewed Documented in it's right files I processed out going shipments I moved up from front end customer service into the warehouse area, after I had applied for the position, part because I mainly showed potential growth hard-work and learned my job very well. I basically lead the back of the store warehouse at the time. And I picked up boxes weighing up to 50 lbs.. I used a RF scanner, etc. In Home CaregiverPrivate Home & Personal Care - Lehigh County, PAAugust 2015 to May 20161. I was in charge of personal care with my family member. My uncle George . 2. I helped him prepare his meals, and gave him his medicine (s) and I helped him draw himself a bath washed him off, i helped clean his bed sheets and blankets weekly 3. I helped him buy groceries etc and pay his utilities 4. I washed his clothes, cleaned the house5. And any other non sequential duties I had too administer Shift SupervisorStarbucks - Camp Hill, PASeptember 2013 to February 2015I held the same responsibilities as above with McDonald's. Was incharge of allot of employeesI was incharge of HANDLING the scheduleTook control of the safe and inventoryHandled all customer service calls/and complaintsResolved all issues in a professional manner etcCustomer Service AssociateGiant foods - Mechanicsburg, PASeptember 2010 to May 2014Gave satisfactory Customer servicesTo all guests all of the time.Handled customer complaintsOperated the lottery machine TooI got 1 commendation once for rewarding customer service excellence and always being polite professional and understanding. Never giving A hard Time. Package HandlerUPS - Harrisburg, PAApril 2008 to April 2010 was incharge Of ROS scanning and Utilizing the packages in to different sections of the grid line chain, scanning The PC Bar code and putting different sized packages Onto the guard belt for shipment out of the area Putting boxes and unloading boxes into trailers Sweeping and Getting rid of free Debri.Handling customers concerns when there's A return process.Putting merchandise into Packed boxes and Taping the box up to be shipped outBanquet ServerEssex house retirement senior living - Lemoyne, PA May 2008 to July 2009I was incharge of Bringing food and drink beverages too the Tables and preparing everything in orthodox according too the Way it needs to be done. And serving Dinner And Lunch to the senior citizen folks... Cleaning And sweeping too as well .IEducationSome college in NursingUltimate Medical Academy-Tampa - Tampa, FLJune 2018 to January 2019Some college in Medical Billing & CodingUniversity of Phoenix-Online Campus - Harrisburg, PA April 2008 to April 2009High school diplomaCedar Cliff High School - Camp Hill, PAAugust 2004 to June 2007Skills Food Handling Food Preparation Cleaning Experience Cooking Food Service Kitchen Experience Merchandising Host/Hostess Retail Sales Busser Culinary Experience Food Safety Banquet Experience Serving Experience POS Food Production Cashiering Restaurant Experience Packaging Microsoft Powerpoint Serving Customer service Customer support customer service medical center Customer service Medical coding Guest services Coffee Experience Restaurant experience Supervising experience Leadership Shift management Cash handling Serving POS Food handling Cash register Retail sales Sales Cooking Microsoft Word Microsoft Excel Computer skills Time management Hospitality Communication skillsLanguages Italian - IntermediateAwardsCommendationFebruary 2018It was an award for all my hardworking effort at McDonald's for all the times I served the public And Worked over time and holiday over time. And made no Attitude about it.. I helped out When needed. And it said "Hardworking employee we appreciate You" Certifications and LicensesDriver's LicenseServSafe |