| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryHighly self-motivated, strategic, and goal-driven QA/QE practitioner with 30+ years of Quality Engineering Program Management expertise in software quality/functional testing, Compliance, and Regulatory Affairs. With a well-documented track record of overcoming organizational and technological challenges, I ensure Quality Engineering efforts finish on time and on budget with clearly defined and well-socialized release risk assessment and mitigation communications. Industry CertificationsCertified Scrum Master CompTIA A+ ce Certified CompTIA Server + CertifiedCompTIA Security + Certified CompTIA Network + ce Certified CompTIA IT Operations Specialist (CIOS) CertifiedCompTIA Network InfrastructureProfessional (CNIP) CertifiedCompTIA Secure InfrastructureSpecialist (CSIS) CertifiedMicrosoft 98-367 MTA Security FundamentalsCertifiedMicrosoft 98-365 MTA Windows ServerAdministration Fundamentals CertifiedMicrosoft 98-366 MTA NetworkingFundamentals CertifiedCertified ISO 9000 Lead AssessorHighlightsProven Enterprise-Level ProjectManagementClient Implementation ManagementStrategic Automation TestingStrategic & Tactical SI TestingEstablish, enhance and maintain a QA/QECenter of ExcellenceEnterprise Cloud-based Solution TestingWaterfall & Agile ExpertTest Planning & ReportingRisk / Mitigation PlansBusiness AnalysisLeadership, Team Building &MentoringEffective Leadership & TeamBuildingRequirement GatheringProject EstimationsQuality AnalysisTechnical DocumentationEstablish & Implement QE AutomationFramework StandardsProfessional ExperienceSr. Manager Delivery & Implementation, Individual & Family Markets February 2023 Present Healthcare Services Corporation BCBS of IL, OK, TX, NM & MTManaging a team of 7, ensure the delivery of the entire Product Portfolio for all five states across all lines of business for the Individual and Family Market Division.Track Plan readiness ensuring Provider Contracting; Sales & Enrollment; Servicing, Claims, & Managed Care, UAT& Vendor Management, and Intake and Support Pillars are enabled to support member needs over the Plan Year.Manage Pillar processes to ensure that as Health Plans change and evolve year over year, that Project Teams can implement new healthcare networks and health plans as needed and required by both internal and external requirements (including regulatory mandates and filings). Practice Manager Quality Engineering, Chicago & Dallas Markets, December 2021 January 2023 Unify Consulting, Chicago, IL Stand-up a managed service (Salesforce Quality Testing Service) talent acquisition, educational and mentoring program (UPrentice) engineered around young, Rising Stars (top of their class, 0-3yrs experience) that teaches potential IT Talent, Quality Engineering. Results include securing over $2.0M in new business and Practice growth of over 30%o Devise and implement a staffing strategy to attract the right recruits. o Design an educational curriculum that emphasizes a TQM and a Shift Left take on Quality Engineering. o Coordinate with other organization business lines and practices that naturally partner with QE (DS/DE, Development, Security, SFDC, Agile (PO/PM, SM, etc.), and gain their support to provide training and introductory education moduleso Guide and provide organizational context and mentoring to program participants. o Develop and guide BD/AM team members on the best way to position and sell the Managed Service o Cultivate the Sales Pipeline and secure paid, near/farm-shore engagements for a team of 7-30 Candidate's Name PHONE NUMBER AVAILABLEparticipants, with both existing and new clients/logos Create and execute on QE Practice Sales strategy for the Chicago & Dallas Markets. Provide Monthly QE Market Status Updates to National Practice Management and the Technology Enablement Service Line VP as well as Market General Managers Work with Business Development & Account Management to Identify, Sell, and Staff Quality Engineering- based engagements concentrating in both the Chicago and Dallas Markets as well as Nationwide, as needed. Actively recruit and interview potential Quality Engineering Candidates for in/out of Market Engagements. Design, Staff, and, as needed, lead Quality Engineering based Design Solutions intended to implement Industry and Regulatory Oversite-based Best Practices Act as a customer advocate, ensuring customer needs are addressed by implementing technology, process, and practice that satisfy their engagement requirements. Senior Consultant 03-2021 PresentUnify Consulting, Chicago, ILDisney Parks & Recreation Provide QA Organizational Assessment including Process, Tools and Personnel with an overall report out to QA Leadership on an implementable strategyAirBnB Assume leadership of Trust QA sub-Team of 5. Run daily Scrum activities for Trust QA manual testing execution and for the global test automation team. o Facilitated Product & engineering teams to insure timely delivery by identifying and resolving conflicts o Triaged manual and automated testing defects by maintaining a well-groomed backlog with Product and Engineeringo Developed and executed BDD based manual and automated tests via Robot, Cucumber and Gherkin. o Provided leadership during process reengineering assessment and input for the Global QA process. Communicate Trust Team accomplishments to the Global QA Team o Monitored KPIs and OKRs and report monthly results to senior IT management and other organizational stakeholdersGilead Life Sciences Create, author and present an enterprise QE Strategy and Test Plan for Upcoming Model N implementation.o Assess current and existing artifacts, tools and planning. Create and author a gap assessment between existing methodology and best practiceo Create, author and present to client stakeholders a strategic and tactical plan to bridge the gap and upgrade their processes, incorporating all required local, state and Federal regulatory requirements and recognized compliance framework guidelineso Create and present a staffing plan.T-Mobile Create, define, and implement an Enterprise QE Strategy, Test Data Strategy, and Test Plan for both Enterprise SIT and UAT Testing for TETRA 2.0.o Assess current testing practices, resources and deliverables for the current TETRA 1.x implementation. Work with SQaR, existing vendors, existing business and executive stakeholders and propose improvements. o Act as a go-between between vendors & all QE teams. o Develop timelines and plans to ensure testing activities complete on time and on budget o Report progress to Enterprise Program Team and follow up with required action items.Amazon GREF (Global Real Estate and Facilities) DART Test Automation Proof of Concept and full Agile Assessment. With a team of 5, conduct and report on a proof of concept for Salesforce-based test automation o Automate an existing set of manual test cases to prove out the concept of the use of Provar to automate test for their SFDC applications.o Plan and execute a full QE Testing and SDLC Assessment.QE Testing for 13 of 46 maintained group applications, assess the level of effort required man- hours and technical difficulty to automate testing for each app fullySDLC Analyze and assess existing process, tools and people. Provide a recommendations for a full Agile Development, Release and Delivery strategy that will insure the continued success of each application and application team.o Report out progress and issues to DART group management. Candidate's Name PHONE NUMBER AVAILABLECORPORATE QUALITY ASSURANCE MANAGER, GLOBAL HEAD OF QA 04/2019 12/31/2019 Anju Software, Lisle, ILCorporate Software QA Transformation. Establish global QA strategy for Medical Affairs and Clinical Affairs divisions. Construct a QA/QE Center of ExcellenceAssess, Guide, and provide strategic and tactical direction for staff in multi-domestic and offshore locations.Assess and Consolidate the Software Quality Assurance Process across ALL Anju Software divisions. Ensure process and methodology are scalable as new divisions and SaaS products come online.Standardize Anju Automation Testing across Enterprise Cloud and Mobile platforms. Manage QA release timelines and efforts for MA & CA divisions and report progressAssess and Consolidate Agile Tool Implementation and Use across all Anju Software divisions for enterprise, integrated applications, including Jira for Planning and Development and SpiraTest for Test Case execution and results reportingWith assistance from IT, configure and implement continuous integration/ continuous deployment processes via standardized architecture, process, and tools, across all divisions that permit rapid, scalable, and constructive deployment and rollbacksASSIST. VICE PRESIDENT, HEAD OF PRODUCT SUPPORT, QA AND TESTING 11/2014 05/2019 Millennium Trust Company, Oak Brook, ILImplement Requirements Management & Traceability process to insure Business needs are clearly identified and socialized between development and testing. Author, revise and rewrite requirements as necessary to insure clear business intent and testability.Define strategic BA & QA tool implementation guidelines. Manage tactical implementation of BA and SQA tools. Ensure that all defined and implemented process, tools and procedures integrate with established PMLC and SDLC methodologiesManage the allocated finances for QA efforts for all assigned projects, partnering with development and business teamsDefine, create & implement strategic test strategies and approaches are in place, guiding efforts to build Regression Test Case repository, leading resources to meet project goalsDefine overall manual and automated testing strategy and test processes for new and existing product lines including responsive design for mobile apps, SOAP/REST API Testing for client interfacesEnforced well-designed and efficient Java-based automation and performance testing processesDrive QA's Strategic Importance with business management (AVP, VP, SVP and above) and gain support, ensuring that all customer facing, functional and non-functional requirements are identified and prioritized Other Work HistoryManager QA & Testing State of NE QAT Global, Lincoln, NE 2013 - 2014 Test Coord, QA Mgr., Defect Mgr. - HCSC Galmont Consulting, Chicago, IL 2010 - 2013 Manager, IT Service - QA Nicor Gas NueVista Group, Chicago, IL 2010 - 2010 Project Leader, QA & Change Management Rush University Medical Center, Chicago, IL 2008 - 2010 Sr, Manager QA & Testing Crawford & Co./ Olenick & Assoc, Chicago, IL 2008 2008 Director, QA & Compliance R.H. Donnelley/ LocalLaunch, Chicago, IL 2007 2008 QA Team Lead Qualifacts Systems, Inc., Nashville, TN 2005 2006 Lead Data Quality Analyst American Healthways, Nashville, TN 2002 2005 Director of QA & Process Architecture Medibuy, Nashville, TN 2000 2001 Executive Manager, QA & Regulatory Affairs Leica Microsystems, Inc., Deerfield, IL 1997 2000 Coordinator, Y2K Products Compliance Leica Microsystems, Inc., Deerfield, IL 1998 2000 Manager, Software Quality Engineering Videojet Systems Int., Inc., Wood Dale, IL 1995 1996 EducationQuality Management in Manufacturing DePaul University, Oak Brook, IL 1995BA in English and Technical Writing Stephen F. Austin State University, Nacogdoches, TX 1990 |
