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Click here or scroll down to respond to this candidate Candidate's Name
PHONE NUMBER AVAILABLE / EMAIL AVAILABLE / Orlando, FL
https://LINKEDIN LINK AVAILABLE
CAREER OBJECTIVE
An accomplished Army Veteran specializing in Aviation Operations with an active Secret Security
Clearance. Possessing a background as an Information Management Officer and proficiency in
Helpdesk operations. As a highly motivated and passionate recent graduate in cybersecurity, I am
actively pursuing opportunities for continuous growth and professional advancement within the
dynamic field.
WORK EXPERIENCE
United States Army
Information Management Officer
January 2023 January 2024 / Hohenfels, DE
Provided technical support for IT infrastructure while liaising between the unit and the installation of a
Network Enterprise Center (NEC) for over 60 personnel.
Assisted with troubleshooting, hardware, software, and connectivity issues for Windows systems.
Managed daily account creation for Army personnel and DoD contractors through BMC Remedy IT
Service Management.
Successfully diagnosed and resolved more than 27 unit-level helpdesk issues.
Integrated and prompted cyber security awareness within the unit by ensuring 100% completion of
mandatory annual training.
Aviation Operation Supervisor
July 2021 January 2024 / Hohenfels, DE
Oversaw and efficiently managed the day-to-day operations of a flight operations office, to include a
digital flight tracker database that analyzed hours flown while monitoring crew status.
Held the responsibility of scheduling and dispatching tactical aircraft for various missions, including
reconnaissance, medical evacuation, and transporting personnel for use by US, NATO, and multinational
forces.
Prepared, reviewed, and filed flight plans, ensuring compliance with safety and operational guidelines.
Conducted pre-flight briefings for aircrews, providing critical information on weather conditions,
mission objectives, and safety procedures.
Supervised, instructed, and mentored two subordinates in flight operations techniques, procedures, and
training management.
Provides oversight, accountability, and quality management for aviation-related equipment valued at
over $950,000 while conducting monthly inventories and managing logistics.
Load/witness destruction of critical Communications Security information which enables secure
communications with helicopter crews to ensure clearance for mission requirements.
Aviation Operation Specialist
October 2017 July 2021 / Fort Rucker, AL
Scheduled and coordinated over 80 flights daily for flight crews for mission training purposes including
cross-country flights.
Maintained over 700 flight student records to ensure proper management per Army regulations.
Performed radio communications with crews regarding weather forecasts, in-flight status, and
takeoff/landing procedures.
Implemented airfield safety procedures to ensure a safe operating environment for personnel and aircraft
operations while responding to aircraft mishaps and medical emergencies.
Served as the primary trainer for Aviation-related databases like Aviation Resources Training System
(ARTS) and Centralized Aviation Flight Record System (CAFRS).
Demonstrated expertise in troubleshooting, database management, and providing helpdesk support for
aviation systems.
EDUCATION
Bachelor of Applied Science in Information Technology Cyber Security and Ethical Hacking
December 2023 / Broward College / Fort Lauderdale, FL
Associate of Arts
August 2022 / Broward College / Fort Lauderdale, FL
Graduated with High Honors
CERTIFICATIONS
CompTIA Security+
Information Technology Support Specialist Certification
Cybersecurity and Ethical Hacking Advanced Technical Certification
TECHNICAL SKILLS
Microsoft Office 365
Mac OS and Windows 10
NIPR/SIPR
Active Directory
Database Management
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