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Click here or scroll down to respond to this candidateGCOBJECTIVEMy overall objective is to continue learning, continue teaching and most importantly continuing to grow. Another objective is to work within a company that shares the same core values that I strive for. Overall, my main objective is to be happy and passionate toward my career choices.SKILLSLeadership and confident qualities(lead by example)Self-drivenCritical thinking skillsPrioritizing/Multi-Tasking/Time-Mgmt.Excellent written and verbal communication skills.DependableDedicatedMS OfficeGINA CRUZOFFICE MANAGER PRODUCTION LEADEXPERIENCEOFFICE MANAGER/PRODUCTION LEADELECTRONIC EXPEDITORS INC 10/2018 CURRENTThe responsibility of the office manager includes human resource functions, payroll and preparing materials needed to facilitate training classes. I also create and enter sales orders, purchase orders, customer quotes and return merchandise authorization (RMAs) forms. In addition to those duties, I also manage the accounts payable and receivable tasks.The production lead is responsible for preparing production orders by picking the parts needed to complete the order. I also make sure that production is adhering to policies and procedures so we can provide quality work and get the goods delivered on time and without injury. In addition to those responsibilities, I also ship out and receive in the goods.RETENTION SPECIALIST TIME WARNER CABLE 5/2014 9/2018The retention specialist uses active listening skills to mitigate customer concerns. Provide empathy with callers and generate sales by reinforcing the companys products. Provide exceptional customer service, while using sales strategies to promote campaigns offered.CUSTOMER SERVICER REP US CELLULAR 02/2011 04/2014The customer service representative is responsible for managing a high volume of inbound calls regarding cellular products and services. Connect with customers to understand their needs, provide the best product and service recommendation, and resolve any issues they express.EDUCATION AND CERTIFICATES EARNEDASSOCIATE DERGREE IN THE SCIENCE OF BUSINESS MANAGEMENT 06/2006 MILWAUKEE AREA TECHNICAL COLLEGEBACHELOR OF SCIENCE BUSINESS AND HUMAN RESOURCE MANAGEMENT EXP. 202 UNIVERSITY OF PHOENIXHonors Society Current GPA 3.5NOTARY PUBLIC FOR THE STATE OF WISCONSINCOMMISSION EXPIRES ON 07-23-26 |
