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Click here or scroll down to respond to this candidateCandidate's Name
Email EMAIL AVAILABLEPhone PHONE NUMBER AVAILABLEObjective:To obtain a position with your company that will allow me to utilize my customer service and support skills. As well as learn as much as I can about the products and services that your company offers so that I may assist customers to the best of my knowledge.Work Experience:05/2020-10/2023Pearl Lake BeachOffice AssistantS. Beloit IlCreating reservations,answering phones, created maintenance tickets,filing paperwork, gave tours of the campground and created new seasonal contracts.11/2015-10/2016First Federal Savings Bank- TellerElgin Il4/2013-10/2015 Temporary Contract AssignmentsBarrington IlBarrington Pools Customer ServiceSetting up appointments for pool opens and set up work orders for repairs.Sears- Customer Service/Help DeskRemotely installing servers in Sears and Kmart stores.AT&T - Customer Service/Help DeskCreating tickets and troubleshooting issues pertaining to power circuits and telephone numbers.Efficient communication to dispatch technicians with full details of customers needs.Office Support to include filing, reception and administrative tasksmanage high call volumes1/2006 - 11/2012 -Customer Support- The Higher Gear GroupHoffman Estates/IlOffer support to our customers by helping them with problems they may be having with our program,over the phone assistance in installing the different components needed for the software to run effectively.Offer additional assistance with navigating the program successfully,occasionally offer technical assistance with troubleshooting issues with computers and offeringoverall customer satisfaction with every call. |
