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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVETo utilize my extensive experience with customer service, including the last 7 years in health insurance, and to use those skills in a valued team atmosphere, including remote work.EDUCATION
EXPERIENCEFramingham High SchoolFramingham, MADiploma May, 1987Emerson CollegeBoston, MAB.S. Degree Mass Comm.May, 1993GPA 3.281/19/16-2/5/24Sr Member Services Representative Blue Cross Blue Shield of MAApril,2015-December 2015Assistant Manager GamestopSeptember 2001-August, 2013Team Leader TargetThese positions taught me the importance of delivering exceptional customer service while learning the value of communication, teamwork, and problem solving.KEY SKILLS
COMMUNICATIONCustomer ServiceHealth Insurance ExperienceResearch/Problem SolvingMicrosoft OfficeMeeting DeadlinesTeam/Individual WorkgroupsMy most recent position gave me exposure and experience in many areas such as; product types, benefits/claims, coordination of benefits, member appeals, pharmacy, and dental. All previous positions involved communication, both verbal and written, depending on each caseLEADERSHIPExecutive Producer WECB TV (Emerson College)Team Leader (various) TargetAssistant Store Manager GamestopWarehouse Supervisor - LechmereREFERENCES[Available upon request.] |