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Street Address Coulwood Circle
EMAIL AVAILABLE
Concord, North Carolina Street Address
Phone: PHONE NUMBER AVAILABLE
Objective: To obtain a full-time position that utilizes my knowledge and years of
experience in Healthcare, Leadership, Revenue Cycle, Real Estate, Administrations,
Banking, Customer Service, Accounting/ Book Keeping and Retail.
Quali cations:
10+ years professional experience in of ce management and employee supervision inclusive of
interviewing, hiring, orientation, training, payroll, documentation and progressive discipline.
3+ years professional experience in physician recruitment and credentialing.
12+ years professional experience in patient access and revenue cycle
Proven ability to exercise common sense, good judgment, and excellent communication skills in
making decisions and problem solving.
Highly motivated, fast learning, self-starter with a reputation for honesty, integrity, and regard for
diversity and con dentiality.
Able to multi-task in a fast-paced environment while maintaining focus and attention to details.
Successfully lead teams of high performers.
Proven success in project implementation leading to
increased revenue and patient satisfaction.
3+ years of selling a million dollars in real estate.
Implemented customer service programs with outstanding results.
Operation and Reservation Specialist
2021-2024 Rose Chauffeured Transportation
Charlotte, NC
Business Of ce Manager
2020-2021 The Living Center of Concord
Concord, NC
Patient Access Manager
2009-2020 Bassett Healthcare
Cooperstown, NY
Cancer Center Business Operations Manager
2007-2009 Basset Healthcare
Cooperstown, NY
Practice Manager
2005-2007 Chenango Memorial Hospital
Norwich, NY
Of ce Manager
2001-2005 United Medical Associates
Phlebotomy Supervisor
1998-2001 United Medical Associates Laboratory
Johnson City, NY
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Education:
Accounting and Liberal Arts - Broome Community College
LPN License - Broome-Tioga BOCES
Vestal Senior Highschool Graduate
Smith-Bucklin Leadership Institute Graduate
Coding ICD-9
Lean Six Sigma
CHAM
Professional Organizations:
NAHAM/ Executive Board Member and Board member Past NE Delegate
Past Treasurer and Secretary
Oneonta Community Health Center Executive Board Member & Board Member Elected Treasurer
- References Available Upon Request.
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