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| | Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAreas of ExpertiseLeadership & ManagementLuxury Resort OperationsAnnual & Strategic PlanningProperty RenovationsTask Force SupportBudget OversightForecasting & Cost ControlCustomer ServicePeer CollaborationPerformance CoachingRelationship DevelopmentService ExcellenceTraining & SupervisionStrong CommunicationTeam MotivationContractor & Vendor ManagementWell versed in Forbes and AAAStandardsProfessional ExperienceMountain Lodge Telluride Telluride, CODirector of Housekeeping July 2021 PresentThe Little Nell Residences Aspen, CODirector of Housekeeping & Property Management August 2018 July 2021 Devils Thumb Ranch Resort & Spa Tabernash, CODirector of Housekeeping March 2016 August 2018The Peaks Resort & Spa Telluride, CODirector of Rooms Operations (Task Force) August 2015 January 2016Recruited back to help when ownership transitioned to Telluride Ski & Golf The Little Nell Residences Aspen, COExecutive Housekeeper & Property Manager November 2013 August 2015Managed 86 luxury 5 diamond multi-room units for Aspen Ski Company Mountain Lodge Telluride Telluride, COConcierge June 2013 November 2013Inn at Lost Creek, Telluride Ski & Golf Telluride, CO Consultant, Opening Innkeeper April - May 2013Hired to rapidly renovate, upgrade and re-open this 35 unit property Grand Heritage Hotels Based in Telluride, COOperations / Rooms Director November 2012 March 2013Based at Peaks Resort & Spa / See Forever Condominiums Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLETask Force: Grand Heritage Doha, five star property in Qatar (TripAdvisor/Booking.com, increased service ratings from #12 to #2 in 6 months)Task Force: Costa Baja Resort in MexicoTask Force: Stanley Hotel in Estes Park, COManaged Operations including housekeeping, front desk and wellness / support to F&B Vail Cascade Resort & Spa (DH&R) Vail, CODirector of Housekeeping September 2005 June 2010Task Force at Wild Dunes (SC), Stowe Mountain Lodge (VT), Suncadia Resort (WA) Wyndham Atlanta Atlanta, GADirector of Housekeeping April 2003 September 2005 Emerald Pointe Resort (KSL) Lake Lanier Islands, GA Director of Housekeeping June 1998 April 2003Hotel Rooms, Lake Houses & House BoatsCourtyard by Marriott Buckhead, GAExecutive Housekeeper June 1997 June 1998Atlanta Hilton & Towers Atlanta, GAAssistant Director of Housekeeping September 1982 - June 1997Task Force at New York HiltonU.S. Army EuropeSupply Sergeant 1973 1982EducationNorth Carolina State University, associate degree in management and musicBell & Howell School of Technology (now DeVry University)Impact Foundation of Leadership, Hilton Hotel Management, Supervisory Development |