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Front Desk Agent Resume Bronx, NY
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Title Front Desk Agent
Target Location US-NY-Bronx
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
New York, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceFront Desk ConciergeEquity residential - New York, NYMarch 2023 to Present Welcoming guest Answering phone calls when needed Giving residents deliveries and messages Improving hospitality Problem Solving Provide local knowledge and guidance Keeping desk neat and organizedFront Desk AgentHotel Shocard - New York, NYFebruary 2021 to February 2023 Greeting guest upon their arrival and providing a hospitable welcome Recording client information in their company guest book or internal database and directing them to their designated rooms Receiving calls, conducting room reservations, and verifying existing bookings Organizing transportation services Processing customer payments and presenting them with the bill upon check-out Keep desk neat, orderly and sanitized alwaysWindow InstallerSkyline Windows LLC - Glacier, WAJuly 2015 to March 2020 Responsible for removing sliding, single and double windows from units. Responsible for installing windows in commercial, residential, and industrial settings. Setup up each area with protection and cleaned up afterwards. Communicating with either residents or other contractors that may be either on the work site or in the building Maintaining a safe work environment Following all Osha Rules and policiesTeacher AideRed Balloon Day Care Center - New York, NYMay 2009 to March 2013 Supervised children ages 2 to 5 through their daily routine Assisted in the daily curriculum planning Provided daily written observations of the children Helped maintain a clean and safe classroom environment Assisted parents with any questions regarding their children Attended and helped organize school workshops and events Adhere to school policiesDelivery Man/ ContractorFederal Express Ground - New York, NYJune 2006 to May 2008 Delivered packages to federal Institutions and Corporate Clients Trained new employees Meet and greet clients and vendors Held accountable for incoming and outgoing packages Responsible for C.O.D. chargesMail ClerkUniworld Group, Inc - New York, NYJune 2002 to June 2006 Responsible for scheduling employees In charge of postage machine Sorted all incoming mail Delivered all incoming mail to employees Interacted with over 108 employees daily Signed for all incoming and outgoing packages In charge of all mail accounts such as Fed Ex, UPS, and Postal EducationDiploma in CDARed Ballon Day Care - New York, NY2009 to 2010DiplomaCardinal Hayes High School - Bronx, NY2002 to 2006Skills Proficient and familiar with a vast array of programming, concepts and technologies, including: Microsoft Word Microsoft Office Windows XP Guest Services Microsoft Windows Server

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