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 valeria
SerratoStreet Address  Capri St. |PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
Skills Summary      Customer service
      Handling money      Research      Word Socument
      Editing      Communication      Bilingual: english/spanish      EducationMass Communications / Dec 2021GPA: 3.8Course work includes several communications classes as well as some English classes that aided in the knowledge in the field of mass communications, public relations, journalism, and English.ExperienceValley Grande ManorReceptionist / April 2021   June 2021During the time as a receptionist in Valley Grande Manor the job was to be the face of the building. It was necessary to welcome patients and visitors in and out of the building and make sure to keep the place safe and clean. There was also a need to record covid info about anyone coming in and out of the building and to deal with customer service issues by helping patients and visitors with any questions. TJMAXXAssociate / November 2021   January 2022During the time as an associate at TJMAXX it was essential to be in charge of keeping the store clean and organized and making the place welcoming and comforting for all customers. It enhanced customer service skills and taught how to handle difficult situations with customers. The job also required to be in charge of handling money and working a cash register and helping customers with questions or concerns.
Holiday Inn Express and SuitesFront desk reception / October 2022   October 2023The requirements for my position as front desk receptionist included; creating the morning housekeeping schedule, welcoming guests in and checking them out, handling any paperwork or document assignments as needed, problem solving customer issues, handling large amounts of cash, and operating a computer systems.