| Candidate Information | | Title | Quality Assurance Data Analyst | | Target Location | US-FL-St. Petersburg |
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Click here or scroll down to respond to this candidatePROFESSIONAL SUMMARY:Kevin Murphy is an IT professional with over 20 years experience and 15 years as software quality assurance analyst. Kevin Murphy is a US Citizen. Kevin has experience establishing quality assurance standards across multiple platforms/applications/third party vendors, building, and maintaining efficient test cases/scripts to meet business requirements acceptance criteria from end to end. By utilizing ALM, DevOps and multiple other defect tracking software applications, Kevin has shown the ability to maintain defect progress through resolution and continuously improve effectiveness with post implementation audits.Kevin Murphy has twenty-two (23) years of experience in the Information Technology industry with the following breakdown:Twenty-three years of experience with SDLCSeventeen years of experience as a QA test analysis (15 manual 2 automated using QTP and Selenium)Six years of experience as a systems analystSix years of experience in the healthcare industryTwo years of experience as a Lead (up to 5 developers)Nine years of experience in EDISixteen years SQLFour years of experience coordinating testing activities across as many as 4 countriesIn addition, Kevin has the following:Highly self-motivated and goal-oriented Lead Developer/Quality Assurance professional with 23 years of experience supporting technology solutions critical to business operations23 year track record demonstrating leadership role in planning, design, development and QA test with strong analytical, problem solving skills, technical proficiency and ability to manage through projects from inception to completion in all phases of strategic Enterprise Application DevelopmentCompetent to apply analytical thinking with essential business skills, management of data and knowledge to software development life cycle and project management teamsPROFESSIONAL TECHNICAL SKILLS:IBM iSeries AS400TFS Team Found. Serv.RemedyTFSJavaMainframeAgile/Scrum EnvironmentWindowsHP-UXUC4HTML/XMLUnix/LinuxAdvanced Query ToolVisual BasicMVSVisioC, C++EDI 811, 834, 820IBM PC and CompatiblesPower BuilderXML/XSDSQL ServerDB2RestMSOffice SuiteOracle8i-11gSoupUIQTP/UFTMS-AccessISO 9000SeleniumSQLSEI CMMLotus NotesSQL PlusVSAM FilesFileAidXpediterIMSDB2Control-MProject Management (I, II)HP ALMTSO ISPF JCLOS/2CLIENTS: INDUSTRIES:Health Plan ServicesShire PharmaceuticalsAAAHealthcare 2.5 YrsHealthcare 3 Mo.Emergency Roadside Assistance 3 Mo.FiservBanking 3 YrsHarvard PilgrimHealthcare 6 Mo.Alamo/NationalTravel 2 YrsAT&TIBMPharmericaPODSAutoloop/AffinitivTelecommunications 5 YrsTelecommunications 3 YrsHealthcare 2.5 YrsLoyalty Rewards 3 Mo.Moving and storage 10 Mo.MarketingPROFESSIONAL EXPERIENCE:Autoloop/Affinitiv: 6/2019 to 12/2019QA EngineerDesktop & mobile applications, client server & web interfacesCreate test scripts/cases for an enterprise applicationSelenium test case automationThis was a an agile testingEstimate level of effort for all QA tasks associated with the sprintExecute and validate test scripts for Web applications.Database validation using simple to medium complex SQL queriesValidate application functionality and data displayPODS: 11/2017 to 8/2018Senior QA AnalystDesktop & mobile applications, client server & web interfacesCreate test scripts/cases for an enterprise applicationTFS was used for work tasks and defect reporting as well as defect and metric reporting of testing statusThis was a an agile testing using both manual and UFT automated testingPlan and create dataEstimate level of effort for all QA tasks associated with the sprintExecute and validate test scripts for Windows and Web applications.Database validation using simple to medium complete SQL queriesValidate front end GUI application functionality and data display and accuracyLead test efforts for myself and 3 other QAs where the scrum team was located in 3 countriesPharmerica: 8/2014 to 2/2017Senior QA AnalystIBM Mainframe, client-server & web interfacesCreate test scripts/cases for order entry and claims applications in HP ALM Quality Center and TFSPlan and create data for applicationThis client used waterfall methodology and converted to 100% agileEstimate level of effort for all QA tasks associated with the projectExecute and validate test scripts in the applications from Order Entry, Labeling, Dispensing, and BillingData validation using SQL queues (SQL Server 2012 and AS400 files) and application screensWaterfall and Agile methodologies.Suncoast Solutions: 5/2014 to 8/2014Senior QA AnalystMicrosoft .net Desktop applications, client server & web interfacesCreate test scripts/cases for application with both Progress and .NET components in HP ALM Quality CenterCreate test scripts/cases for new web portal application for various user groups; physician, nurse, client, and publicAgile was the test methodology usedPlan and create data for application and web test effortsEstimate level of effort for all QA tasks associated with the projectExecute and validate test scripts in the applicationDatabase validation using SQL queues with the Squirrel toolAgile methodology.Health Plan Services: 5/2012 to 9/2013Senior QA Analyst\EDI SMEDesktop applications, client server & web interfacesLead testing strategies with both onshore and offshore resources across 4 countries.Created EDI 834 and 820 training guides to assist business analysts, developer, and quality assurance analysts understand, process, and build 834 and 820 data files for multiple carriers including Florida Blue, California Blue, Cigna, Ameritas, and United Health Care.Data modeling of 834 and XML/XSD for both unit test and functional testing phasesTranslated technical business requirements into test plans, test scripts, test casesFacilitated and worked with functional teams, technical expertise and support; to trace the requirement traceability matrix to the application requirements to design and test the elementsProvide end-to-end quality assurance capabilities, performed all quality assurance functions within the Software Development Life Cycle including, test strategy/plan and test case using development using HP ALM Quality Center, data building, test scenario, results tracking and reporting, traceability using various test methodologiesDatabase validation using SQL queues to confirm the REST requests were consumed correctlyValidate the Soap message created were accurate and directed to the correct queues for additional internal processing and external delivery from the SFTP server for clientReview and instruct other test team member on the transaction flow from external feeds to downstream databases and various proprietary applications used by our clientsShire Pharmaceuticals: 11/2011 to 3/2012Application Administrator/Developer/QA AnalystBack end applications & batch processes, client server & web interfacesCreated a redesign plan to maximize code reusability, and schedule automation while removing complicities currently coded to reduce the effort needed by support team to analyze the data flow. This will be utilized when they upgrade from UC4 version 6 to version 9Regularly communicates with interdepartmental and external contacts to complete service request and meet deadlines to comply with service level agreementsCoordinate with the business to establish requirement for small and mid-size projects.Design, code, test, and migrate code through the SDLCExecuting and validating test cases, defect management, and problem resolution.Lead contact for all UC4 issues for all users and developersAssisted with problem tickets within the Informatica toolJIRA was used for work tasks and defect reportingAAA: 01/2011 to 7/2011Application Support/ProgrammerLinux Desktop & mobile applications, client server & web interfacesAnalyze and troubleshoot Emergency Roadside Service applications; review the source code for both the client and server software using Java, C++, and HTML to debug or defect the code providing the development team with the specific code in error and suggest alternatives to resolve the defectAccessing and extracting data from the database using T-SQL queuesRegularly communicates with interdepartmental and external contacts to complete service request and meet deadlines to comply with service level agreementsWork well independently as well as part of the team and meet deadlinesKeeps support documents complete, current and stored appropriately in Wiki RepositoryParticipates effectively in client meetings and implementation callsCommunicates effectively for defect and customer issues and report to management and development as it leads to changing the process or client needsAnticipates client needs and issues and communicates with Delivery Service Management Organization in a timely fashionReview and instruct clients on various parameter settings, configure connections for the clients applications and databases to reproduce and correct issuesDetermine various network outages/slowness and remedy or alert the network and system admin teams of the issue and manage the communication with the client from issue identification through resolutionFiserv, INC: 02/2008 to 09/2010Application Support/ ProgrammerDesktop applications & backend processes, client server & web interfacesSolely conceived, created, tested and implemented special UC4 file reconciliation processing to automate special file handling to accommodate holiday and weekend execution which saved an estimated 22 person days per year to address the issues surrounding the holiday processing; created a variety of other scripts to improve the accuracy and execution time of multiple processes; tested all changes and new scripts prior to installing into productionCreate, manage and execute Eloquence DBUTIL functions to enhance database footprint in support of quarterly releases. Plan and architect steps necessary to incorporate all job, database, and control card changes; Load code source and executables to multiple servers; Modify JCL control card during release install; Export jobs and insert modified control cards Using UC4; Execute Perl scripts in support of release installation; Import jobs into UC4 during release install; test all release changes in a test environment, then run additional testing with a beta client before rolling the changes to all clients in productionBuilt processes to extract data from the Oracle database using PL/SQLConsult with other IT managers, Business managers and decision makers on Product development and overall project management techniques to improve operational efficiencies by using various processesParticipated on a large system migration project to migrate UC4 scheduler jobs from MPE operating system to UNIX operating system format in support of 2-year long system platform migration implementation; tested all changes and new scripts prior to installing into productionContributes as a consultant in the implementation of the PCI compliancy solutions to meet both internal and external requirements and comply with contractual and internal standards and proceduresIdentified opportunities for process improvements utilizing a variety of methodologies and toolsPerot Systems/Dell 10/1998 to 2/2007Lead Programmer Analyst/Lead Quality Assurance AnalystIBM mainframe and unixLed a team of programmer/analysts in an IBM MVS/COBOL/IMS/DB2/JCL environment to troubleshoot and analyze financial application production system issues for global clients across various spoken languages, time zones, and monetary currencies; interfaced with clients worldwide while supporting team and participating in analysis, design, coding, testing and implementation of system corrections; responsible for system status reporting and process improvementsResponsible for the native creation and implementation of brand new test environments for various clients to provide end-to-end quality assurance capabilities where none previously existed; for multiple clients across multiple platforms in various industries, performed all quality assurance functions within the Software Development Life Cycle including leading efforts to implement Full Life-Cycle Testing (FLT), test strategy/plan and test case development using Remedy HP ALM Quality Center/Mercury Quality Center, data building, test scenario execution, results tracking and reporting, traceability using various test methodologiesLead efforts and implemented testing processes and methodologies in an IBM MVS/COBOL/IMS/DB2/JCL environment for an EDI (electronic data interchange) on an MVS/UNIX based system with the ANSI X12 Standards. This includes documenting test strategies, test cases, execution, data building, and verification on multiple platforms. Acting as a point of contact for the last phase of testing, this role included extensive customer interaction, root cause analysis with the final outcome being process improvementsDeveloped and maintained technical documentation and specificationsManaged trading partner relationships and developed maps to translate data from XML format to X12 ANSI format for the 811 transactionsTranslated technical business requirements into high level and detail design documents or test plans, test scripts, test cases depending on my development or QA roleUtilized varieties of hardware, software technologies including new code construction, modification to existing modules by applying software development life cycle (SDLC) processes to implement automated solutions to business problems.Responsible for providing technical solutions through the use of HIPAA Ecommerce within Harvard Pilgrim/UnitedHealth Group on their joint ventureFacilitated and worked with functional teams, technical expertise and support; to trace the requirement traceability matrix to the application requirements to design and test the elementsCreated complex SQL queues for use in programs as well as analysis of the databaseCreated test scripts using tool such as Quality Center and made sure software test passed expected results before implementationDeveloped and maintained complex mapping of Electronic Data Interchange business requirements of healthcare dataSUPPLEMENTAL EMPLOYMENTDalton Wade Real Estate Group: 1/2017 to 5/2023Real Estate AgentReal Estate Agent |
