| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryEnergetic customer service professional eager to deliver positive, memorable experience to every customer. Consistently exceed expectations with strong time management and multitasking abilities. Quick learner and hard worker with natural sales talents. Customer service Organization and record keeping. Customer needs assessments Problem resolution Retail marketing SkillsExcellent customer serviceGood Listening SkillsWritten and Oral CommunicationsCustomer SatisfactionInbound Customer CallsGood JudgmentLoss PreventionActive ListeningTeamwork and CollaborationOrganization and Time ManagementExcellent CommunicationManagingPurchasingWork HistoryCustomer Service Call Center Representative, 12/2021 to 11/2022 Helpware Harrodsburg, KYDocumented and detailed calls and complaints using call center's CRM database. Helped customers every day with positive attitude and focus on customer satisfaction. Achieved high satisfaction rating through proactive one-call resolutions of customer issues. Adhered to company policies and scripts to consistently achieve call-time and quality standards.100% attendance during employmentInvestigated and resolved customer inquiries and complaints quickly. Met customer call guidelines for service levels, handle time and productivity. Achieved high satisfaction rating through proactive one-call resolutions of customer issues Escalated complicated customer account issues to supervisors and help desk workers Adhered to company policies and scripts to consistently achieve call-time and quality standardsPlayer Services Associate, 02/2020 to 10/2021The Red Mile Lexington, KyResponsible for greeting each member entering Casino, register new members, make 100-200 calls per week to members informing them of ongoing activities. Sales Associate, 03/2009 to 12/2019WalmartBeing rst person customers see and meet at door, welcome each person with Good Morning or Hello and as customers leave tell them Have a Great Day. Provided accurate information to help customers quickly navigate store and acquire items for purchase.Keep shopping carts organized, and make sure electric carts are charged and available. Participated in Loss Prevention by checking receipts, observing customers for hidden merchandise and cooperating with LP on stopping suspected individuals. Provide excellent customer service, stock, set modular, build features. Also responsible for the setting, stocking and service for major holidays such as Christmas, Valentines, Easter and Halloween.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Informed customers about all product lines and services offered by the company. Additional ExperienceVariousProperty Management, Parks And Recreation, Transportation, Management, Youth Sports Coach(26 years),EducationSome College (No Degree): Mechanical EngineeringUniversity of Kentucly - Lexington, KYGPA: 2.9Bachelor of Science: Physical Education/Business Administration, Business Administrationj. Accounting/Engineering, 06/1965Eastern Kentucky University - Richmond, KYGPA: 3.1 |
