| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
MBAEMAIL AVAILABLE PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLE Copperas Cove, TX Street Address
Executive Operations and Management ProfessionalRespected Executive Leader with proven expertise offering over 25 years of experience in operations,P&L oversight, multi-channel product distribution and facilities management involving both start up and growth organizations. Able to forge solid relationships with strategic partners and build consensusacross multiple organization levels; expert presenter, negotiator, and business person. Track record of increasing revenue and growing bottom line while spearheading operational improvements to drive productivity and reduce costs.Core Competencies Include:Executive Leadership C Level Relationships Integrated Facilities ManagementBusiness Growth Maintenance Management Customer Service ExcellenceCapital Budgets P&L Management Strategic PlanningBuilding Services Analysis Asset Management Analytical Data AnalysisOperations Management Multi-Department Management Vendor ManagementComplex Matrix Organizations Space Utilization Planning Cost Analysis/ReductionProfessional ExperiencePritchard Industries 2020 - PresentVice President / General ManagerIncreased competitive edge within a highly competitive market by marketing the product and showing immediate financial and customer service improvement resultsStrengthened Association Membership and involvement to immediately impact new contract sales and increased market share by 15% in two yearsDelivered substantial growth during the CV-19 pandemic and increased both contractual and one time service sales by over 40%Reduced employee turnover by 30% by implementing an employee recognition program and showed immediate improvement in customer satisfactionEnabled the Operations Team to become more involved in customer facing events and improve relationships resulting in increase market share by improving customer relationshipsABM, Spring, Texas USA 2019 - 2020Regional Director of OperationsInstalled a new Management Team focused on operations management functions for a 10,000,000 SF Facility, established fundamental business processes and procedures, evaluated Customer business operations and tailored a program to effectively meet the needs of the CustomerExecuted a comprehensive restructure of procurement and vendor management processes resulting in over $450,000 savings in just a little over six monthsDeveloped and Implemented a Preventive Maintenance Program that improved response times by over 40% and reduced operational downtime for manufacturing processesDirectly impacted the Customer experience by implementing a weekly/monthly communication process to ensure understanding of employee impacting projects and servicesOversaw HR, Finance, Facilities, and Janitorial operations and improved overall results of delivery by restructuring personnel and processes to improve operations productivity ratesResponsible for P&L of over $65 millionCompass Group Eurest Services, Texas/Minnesota 2018 - 2019Regional Facilities and Operations ManagerOversaw the IFM for a high-profile Customer with sites across the Southeast United States, HQ in Houston, TexasAnalyzed and aligned staffing with operational requirements to improve effective response times by 12%Managed the successful Maintenance and Operations Team for a Customer including, HVAC Operations and Preventive Maintenance and maintenance for all Audio/Visual Equipment and Operational EquipmentDeveloped a Monthly and Quarterly Business Review process to ensure Customer Input and Satisfaction resulting in an improved relationship with the CustomerImplemented a site visit schedule to ensure Quality of Services at all managed propertiesOversaw the startup for a National Account resulting in very high scores for Customer SatisfactionResponsible for P&L of over $42 millionC&W Services Irving, Texas 2015 2018Regional Facilities ManagerResponsible for Directing all aspects of facilities operations for over 1100 locations across 36 states. Contracts for and negotiates contractors for new facilities construction and renovation projects entailing HVAC, electrical, plumbing, production floor arrangement, fire/life systems, etc.Orchestrated a 20% site reduction by recommending strategic facility management objectives for Executive Management and Leaders which reduced property leases for unused operational space, resulting in a savings of over $400,000Reviewed negotiated contract services across multiple sites and reduced the Operational Expense spend for 2016 by $192,000 using the implementation of national vendorsResponsible for P&L of over $48 millionMilitary ServiceBranch: United States ArmyRank: First Sergeant/Master SergeantDates: May 1989 December 2011EducationMBA - Master of Science Degree, Business Administration - 2011Grantham University, Kansas City, KansasProfessional AffiliationsInternational Facilities Management Association (IFMA)Building Owners and Managers Association (BOMA)Facility Management Professionals International (FMPI) |
