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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Falcon DriveHauppauge, NY Street Address
E-mail: EMAIL AVAILABLECell: PHONE NUMBER AVAILABLEObjective: Seeking a Full-Time Position.Education:B. Tech in Healthcare ManagementSUNY Alfred State Fall 2019- presentA.S. in Computer Information SystemNassau Community College Fall 2001- Spring 2005Job Experience:Quality Assurance Specialist December 2021- Present AM LLC Performed audits to ensure compliance based on current standardized protocols within the jurisdiction. Maintained quality control by ensuring data accuracy and integrity. Analyzed data produced by audit outcomes. Created reports on quality and accuracy of program data. Constructed educated and well-informed decision making to measure accuracy and quality of case completion. Conducted calculations in Excel/Google Sheets to evaluate trends and patterns of audited calls/records using logic statements. Managed daily communication about updated protocols and criteria for case audits with QA Lead and team. Made informed, educated decisions on accuracy of case management based on guidelines and standard operating procedures.Document Processor February 2009- 2012Nassau County Department of Social ServicesMicro Media Imaging Inc. Scanned, reviewed and entered data into the system. Categorizing scanned documents in the Micro Media Computer System according to their type. Areas of Concentration: Quality Assurance, Documentation Review, Probability & Statistics, Auditing, Quality Improvement, Providing Feedback, Database Management Computer Skills: MS Office, Ring Central call center Languages: English, Urdu & Hindi |
