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Minotola, NJPHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYHealth claims and Medical Collections Specialist. Proficient in all aspects of Electronic Health Records, including insurance claims, billing, and collection agency exchange. Expertise in providing exceptional customer service, working independently on projects and taking on additional responsibilities when needed. Pursuing position emphasizing enhanced accounts receivable and collections skills.TECHNICAL SKILLSComputer: EHR / EMR, E-Clinical Works, Navinet, DocStar, Microsoft Word, Excel, Outlook, Cash Application / Payment Posting, Drafting and Implementing Payment PlansPROFESSIONAL TRAININGHarris School of Business, Voorhees, NJ 2017Health Claims SpecialistCoursework Included: Medical Law and Ethics Medical Office Procedures Medical TerminologyAnatomy and Physiology Insurance Procedural CodingDiagnostic Advanced Coding Medical Office SkillsHCPCS HIPAA OSHAMedical Insurance & Billing CPT Coding ICD-10 CodingMedicare & Medicaid Appointment SchedulingCumberland County Technical Education Center, Bridgeton NJ 2008Certified Nursing AidePROFESSIONAL EXPERIENCERegional Womens Health Group LLC / Axia Womens Health 8/2017 PresentVoorhees, NJCollections Specialist 3/2019 PresentResponsible for collecting outpatient claims on behalf of multi-medical practices. Assessed open, past-due accounts for collection status and referred to external collection agency. Made collection calls to resolve client billing problems and rescue account receivable delinquency. Implemented and monitored patient payment plans.Candidate's Name Page 2Organized and monitored account updates in practice management system. Posted payments from collection agencies. Documented bankruptcy, order of discharge and orders dismissing bankruptcy cases.Patient Accounts Receivable 8/2017 3/2019Oversaw patient accounts for seven OB/GYN practices throughout New Jersey and Pennsylvania for largest Womens Health billing company in the United States utilizing ECW practice management system. Interfaced with insurance carriers to confirm patient coordination of benefits. Utilized Navinet to confirm patients insurance eligibility. Made routine calls to patients regarding past-due balances, insurance eligibility, and insurance payment discrepancies. Established patient payment plans and referred delinquent accounts to collection agency. Promoted to Collection Specialist March 2019.PowerBack Rehabilitation Genesis 3/2013 07/2016Voorhees, NJCertified Nurses Aide / Medical Records AssociateIdentified patient care requirements by providing emotional, psychological, and spiritual support to patients, families, and caregivers. Promoted patients independence by establishing care goals that required educating patient, friends, and family about health conditions, medications, and self-care skills.Assigned diagnosis and procedure codes, reviewed medical records to ensure corrections and completeness. Fulfilled requests for medical records ordered by patients and facility professionals |