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Click here or scroll down to respond to this candidateCandidate's Name
Pembroke Pines, FL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryDistinguished Operations Manager bringing over 20 years of experience and consistent record of accomplishment in transportation sector. Proficient in operational enhancements and quality improvements. Excels as team leader and collaborator, leveraging reliable experience strategies to improve overall performance and meet business objectives. SkillsLogistics oversightStaff training and developmentMulti-unit operations managementRegulatory complianceRecruitment and hiringTransportation managementAccident investigation and claimsEquipment inspectionsLogistics IntegrationsEquipment MaintenanceIssue ResolutionFluent in SpanishRecruiting and InterviewingFleet InspectionsEquipment InspectionLogistics AnalysisProblem-SolvingMaintenance and Repair OrdersRelationship Building with drivers and vendorsBilingualCDL-ATransportation Management SystemsFMCSA regulationProficient in all types of Heavy EquipmentMicrosoft OfficeKey performance indicator, reduction of fuel and miles. SOSFleetioSamsareMotiveCost AnalysisWarehousing and forklift operationShipment TrackingProduct TransportationVehicle Flow MonitoringDecision MakingAnalytic Tools and MethodsRefrigeration and temperature control loadsEmergency Action PlanningAccident InvestigationStaff TrainingVehicle SafetyRisk ManagementRegulatory ComplianceSafety TrainingTraining and MentoringDispatch CommunicationOrdering Parts Nation wideExperienceDELIVERY DRIVER SUPERVISOR 03/2023 - CurrentHighway express llc - Pembroke Pines, FLORIDAEnsured that all vehicles were maintained in a safe condition, adhering to company policies and procedures. Supervised and coordinated the daily delivery activities of drivers to ensure timely, accurate and efficient deliveries. Conducted regular performance reviews for drivers, providing feedback on areas for improvement and setting goals.Monitored driver's compliance with safety regulations and traffic laws when driving company vehicles. Assisted in resolving customer complaints related to product quality or delivery issues. Trained new hires on proper loading techniques, route planning, customer service standards and vehicle maintenance requirements.FLEET AND SAFETY DIRECTOR 03/2018 - 03/2023Flagship Transport llc - Medley, FLSpearheaded execution of short- and long-term strategies to achieve business plans and profitability goals. Implemented policies and standard operating procedures and managed quality, customer service, and logistics. Planned delivery routing, team workflows, and promotional initiatives. Handled recruitment and hiring and trained crew members on the application of projects and customer relations. Oversaw financial management, budgeting, accounting, and payroll activities. Developed initiatives for process improvements and assessed ongoing operations. Enforced federal, state, local, and company rules for safety and operations. Collaborated with team leaders on DOT audits.Aided senior leadership by generating daily reports to recommend corrective actions and improvements. Built strong operational teams to meet driver and broker demands. Identified issues with work vehicles and put in maintenance requests with shop department. Investigated accidents to identify causes and prevent future incidences. Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues or concerns and promote continuity of training initiatives. Spearheaded safety meetings with key members of organization to ascertain methods to improve overall safety for employees.Checked loads to ensure that cargo was secure and distributed even Ordering parts and searching online that are in backorder to reduce downtime and cost. LOGISTICS MANAGER 02/2012 - 02/2018Mts Transportation - Pembroke Pines, FLMaintained high standards of internal and external customer service. Led and managed projects to support logistics efforts and plans. Implemented ordering, tracking and billing systems and associated processes to streamline procedures. Logged, processed and followed up on merchandise authorization shipments in databases. Created and maintained communication channels while delivering relevant information to major internal customers and stakeholders.Conducted research on logistics operations and performed literature reviews, interviews and site visits. Reviewed video footage from dash cameras to assess driver behavior in real life scenarios. Advised drivers on best practices when it comes to loading cargo onto commercial trucks. Explained and showed video images to teach emergency driving techniques, driving in ice and snow and avoiding collisions.Drive box trucks and semi-trucks to there delivers when short in drivers,or no show. OPERATIONS MANAGER 01/2007 - 02/2012LCM Transportation - Hallandale Beach, FLDelivered exceptional service to both internal and external customers. Collaborated on DOT audit.Managed daily logistics and transportation activities. Created and enforced policies and procedures for entire logistics team Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.Supervised and trained over 70 personnel across logistics, transportation, and departments, covering areas such as log books, ELD DOT compliance, inspections, and drug and alcohol policy. Investigated accidents to identify causes and prevent future incidences. Spearheaded safety meetings with key members of an organization to ascertain methods to improve overall safety for employees.Conducted training for company employees on safety initiatives to comply with federal regulations. Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing warehousing Education and TrainingFlorida National University - Hialeah, FLBusiness Administration And Management |
