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| | Click here or scroll down to respond to this candidate9403 W Sheridan Ave Apt 1 Milwaukee, WI 53225 PHONE NUMBER AVAILABLE/PHONE NUMBER AVAILABLE EMAIL AVAILABLECandidate's Name
ObjectiveTo obtain employment in a customer service environment that provides opportunity for advancement and the chance to display my skills within that field.ExperienceJuly 2014- April 2017Anthem Blue Cross/Blue ShieldIndianapolis, INCustomer Service RepresentativeMaintaining a minimum goal per quarterAbility to manage multiple assignments in an efficient and accurate mannerProviding customer support for internal staff and clientsOct 2012- June 2014Premiere CreditIndianapolis, INCollections RepresentativeManage high call volumesExceeding various goals on a monthly basisOperate in a call center environmentJune 2005- Sept 2012Student Assistance Corp. (Sallie Mae)Indianapolis, INSupervisorTraining reps on collection goals and strategiesPayment processing, skip tracing, and extensive interaction with lenders, schools, etc.Managing a collections team of 15+ representativesFeb 2003- May 2005Van Ru Credit Corp.Brookfield, WISenior CollectorManaging high call volumesSkip tracing and payment processingAbility to operate progressively in a call center environmentEducationMay 2000 Aug 2001Milwaukee Area Technical CollegeMilwaukee, WIBusiness AdministrationAug 1992 June 1996 Pike High School Indianapolis, INHigh School DiplomaReferences~References are available upon request. |