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Click here or scroll down to respond to this candidateCandidate's Name
McDonough, GA Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryProfessional customer service representative with over 6 years of experience managing daily administrative support tasks and operations in call center industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.Skills Microsoft Excel Windows Outlook Customer Service Office Administration Communication Empathy Time Management Stress Management Active ListeningWork HistorySecretary, 02/2023 to CurrentHenry County Public Schools Answered multi-line phone system and enthusiastically greeted callers Provided clerical support to company employees by copying, faxing, and filing documents. Medical Transportation Coordinator, 03/2021 to 09/2022 Modivcare Managed over 50 inbound calls daily and making outbound calls to healthcare members Schedule reservations for Medicare and Medicaid members Contact medical transportation providers.Service Delivery Consultant, 09/2017 to 09/2019Chime Solutions-Kaiser Permanente Schedule and manage appointments for Kaiser members Send messages to primary care physicians Transfers members to advice nurses or specialty line Assist with all tasks and projects as requested, to ensure customer service compliance. Answered 50+ imcoming calls dailuSecretary, 11/2007 to 08/2017Clayton County Public Schools - Jonesboro, GA Answered and routed phone calls Checked students in and out of school Created and filed documents to assist with Clayton County Board regulations Monitored and reported attendance matters, to ensure county rules were followed. EducationMedical Office Expert: 01/2011MedTech Institute - Morrow, GA - Morrow |
