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Folasayo Akinola-AdemuyiwaPhiladelphia, PA Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEDedicated to guaranteeing a superior patient experience through comprehensive support.Empathetic, multi-talented, and self-starting professional with a 20+ career devoted to serving patients with compassionate, high-quality care. Serves as a diverse contributor to drive smooth operations through attentive and proactive support. Experienced in providing care for diverse populations in a wide array of medical settings. Ready to capitalize on medical qualifications and skills, formal healthcare degrees, and a consummate commitment to quality to a position of progressive responsibility. Currently earning a Bachelor of Science degree in Nursing.KEY QUALIFICATIONSEnergetic, personable, and professional with a proven ability to forge and further win patient relationships. Recognized as a strong patient advocate with excellent bedside manners.Leverages outstanding interpersonal and communication strengths to partner effectively with providers, nurses, and interdisciplinary team members. Supportive colleague with experience training and coaching colleagues.Brings adaptability, resourcefulness, and flexibility to all position functions while deftly balancing multiple roles and responsibilities in fast-paced environments. Proven willingness to go to any length to ensure top-tier care.In-depth knowledge of medical standards, practices, terminology, and recordkeeping. Adept in performing phlebotomy and lab operations within fast-paced, rigorous environments requiring precision and efficiency.PROFESSIONAL EXPERIENCECERTIFIED MEDICAL ASSISTANT & PHLEBOTOMIST 2018 to PresentHospital of the University of Pennsylvania, Philadelphia, PACollaborate with healthcare providers, staff, and interdisciplinary teammates to advance patient-focused care. Float between the Internal Medicine floors, supporting 25 physicians and 43 residents by performing a wide array of functions within a busy and fast-paced practice. Ensure seamless operations and efficient patient flow through both administrative and clinical support while liaising between providers and patients. Spearhead phlebotomy and laboratory functions within a dual role. Coordinate and oversee daily operations in the managers absence.Serve a high volume of patients each day, completing registration and insurance verification before escorting patients to exam rooms. Represent Penn Medicine in alignment with the organizations values and standards.Prepare patients for examinations by measuring and recording vital signs, compiling medical histories, and reviewing medications; enter data into Epic and Penn Chart.Assist physicians and residents with examinations and basic procedures. In addition to phlebotomy, conduct routine testing and treatment, including finger sticks, EKGs, and ear lavage.Advocate for patients by communicating concerns, questions, and critical information to physicians. Process and respond to ~180 medication requests each day.Deliver thorough training, mentorship, and guidance to equip onboarding staff with resources and knowledge to uphold the organizations standards, systems, and processes.Own responsibility for conducting clinical laboratory testing before conveying test results to providers; update all daily lab controls for each unit.Perform venipunctures, injections, immunizations, and blood sample collection and testing after locating veins and sanitizing the skin in compliance with safety laws and regulations.Serve as a valued resource to teammates by sharing information, answering questions, and troubleshooting issues.Display the ability to build rapport and trust with patients while fulfilling responsibilities with speed, accuracy, and safety within a constantly evolving environment.PHLEBOTOMIST & REGISTRAR 2000 to 2023Tender Care, LLC, Philadelphia, PATraveled to a variety of locations ranging from rehabilitation centers to residences to deliver mobile phlebotomy services. Obtained blood samples for medical testing through venipuncture or capillary puncture, following infection-control and safety procedures. Processed, labeled, and prepared samples for testing.Gained patients confidence and minimized discomfort during phlebotomy procedures while efficiently collecting blood specimens.Trained fellow technicians to perform various venipuncture techniques.Operated laboratory information management system and performed data entry of patient details and test orders. Completed patient registration.ADDITIONAL EXPERIENCECERTIFIED PHLEBOTOMIST & LABORATORY ASSOCIATE Abbington/Jefferson Hospital 2012 to 2019Collected specimens at various sites before transporting samples to the hospital to conduct testing processes for the chemistry and microbiology units. Demonstrated skill in deftly balancing all responsibilities and competing priorities.MOBILE PHLEBOTOMIST Certified Healthcare Professionals 1999 to 2000Adhered to strict regulatory standards and procedures while spearheading the phlebotomy process at rehabilitation centers, nursing homes, behavioral health facilities, and other locations.EDUCATION, CREDENTIALS & PROFESSIONAL DEVELOPMENTEDUCATION:BACHELOR OF SCIENCE IN NURSING Chamberlain University College of Nursing 2024BACHELOR OF SCIENCE IN HEALTH SERVICES ADMINISTRATION Drexel University 2016ASSOCIATE OF SCIENCE IN CULTURAL SCIENCE TECHNOLOGY Community College of Philadelphia 1999CERTIFICATIONS:Certified Medical AssistantCertified PhlebotomistPROFESSIONAL DEVELOPMENT:West Philadelphia Skills Initiative & Penn MedicinePathway to Promotion 2023Selected to participate in a highly selective, competitive program, completing 60+ hours of comprehensive training to prepare for on-the-job success in a position of progressive responsibility.