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Candidate's Name
BENEFITS ADVISORPhiladelphia, PAPHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYDiplomatic customer service professional. Experienced in defining and analyzing customer requests to resolve issue. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator, recognized for consistently receiving excellent customer feedback.EDUCATION
EXPERIENCECommunity College of Philadelphia, June 1988. Health Management and Clinical Assistance;Setco Health. Science Technology, Harrisburg, PA, 1992, CNASeptember 20, 2021  currentNutrisystem, Flourtown, PA, Customer Service RepUpsold products and services to address customer needs and maximize salesExceeded company productivity standards on consistent basisJanuary 2021  August, 2021Oneyoulove Homecare, Cherry Hill, NJ, Recruiter AssistantConducted reference checks and employment verifications to validate candidates.Supported employee onboarding by multiple vendors2013  current (Per Diem)Unit Clerk/CAN, Valley Forge, PASafeguarded patient privacy with strict adherence to HIPPA protocolsRendered hands-on nursing care under direct RN supervision, adhering to medical center policy and proceduresKEY SKILLS
COMMUNICATIONInterpersonal SkillsTime ManagementService/Product KnowledgeConflict ResolutionAdaptabilityPatienceProficient Data EntryPromotional SupportQuality Assurance ControlsCustomer Relations Inbound and Outbound CallingsProblem Solving AbilitiesReport GenerationREFERENCESAvailable upon request