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Title Customer Service Clinical Pharmacist
Target Location US-IL-Barrington
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Barrington, ILLINKEDIN LINK AVAILABLECLINICAL PHARMACISTFifth Generation, senior-level clinical pharmacist experienced in specialty pharmacy, home infusion, retail, and hospital settings. Successfully builds trusting relationships through communication, problem-solving, and coordination between healthcare teams. Known for creating operational efficiencies through process improvements and effective team leadership. Committed to pharmacy excellence with a passionate focus on positive patient outcomes, customer service and safety.Your conscientious efforts with your demonstrated responsibility and dependability make you a pleasure to have on the team CK, Regional General Manager, AccredoCore CompetenciesMedication Therapy Management Community Pharmacy Prior AuthorizationMedication Reconciliation Disease Prevention Drug InformaticsDrug Utilization Review Quality Assurance PharmacologyInventory Management Medication Dispensing Regulatory ComplianceTeam Training & Leadership Patient Consultation Prescription VerificationPolicies & Procedures Patient Satisfaction Patient SafetyMicrosoft SuiteProfessional ExperienceCVS, North Suburban Chicago 2024presentRetail District Support PharmacistCommunicate with patients and physicians, coordinating care for optimal outcomes.Process prescriptions, ensuring accuracy, and Drug Utilization Review (DUR).Consult with patients on new and refill prescriptions and recommend over-the-counter remedies.Reprocess prescriptions to secure optimal patient prices, submit for prior authorization.Administer vaccines.Accredo Specialty Pharmacy, a Cigna Pharmacy, Elmhurst, IL 20062023Pharmacist Supervisor, Pharmacist-in-Charge (promoted 2014)Pharmacy Operations ManagementMonitored and resolved all internal safety, security, and regulatory compliance issues successfully passing internal audits and external surveys.Maintained Pharmacy Benefits Management (PBM) operations, updates, and requirements.Managed maintenance of facility equipment, security alarms, IT, HVAC, etc.Clinical Review and Prior AuthorizationConducted clinical reviews of medical data to secure prior authorization for specialty medications.Obtained prior authorization approval for patient medications, including Medicare Part D.Performed medication therapy management services, dosing, Drug Utilization Review (DUR), and Risk Evaluation Mitigation (REM) requirements resulting in improved patient safety.Provided Pharmacy Benefit Management (PBM) services informing patients of their insurance eligibility.Coordinated, calculated doses and monitored Pulmonary Hypertension and Immune Globulin patients.Technology and Process ImprovementRedesigned warehouse to reduce supplies and medication retrieval times by over 30%.Implemented cold chain pack-out system, eliminating double shipping for temperature-sensitive products arriving unusable.Launched study to evaluate computer response times between multiple locations revealing significant lag times at identifiable sites; sent improvement recommendations to upper management.Provided mechanism by which non-automated metrics could be captured (canceled orders, late add-ons) creating more accurate production performance measurements.Supply Chain and Logistics ManagementConfirmed appropriate insurance before shipping (prior authorization, days supply, etc.).Physically checked orders for accuracy, ensuring appropriate dosing and supplies with greater than 99% accuracy.Managed inventory levels, ensuring medications and supplies were available.Team Training and DevelopmentTrained 3 pharmacists and 2 technicians upon hire; supervised and evaluated pharmacy staff.Prior ExperienceOption Care, Care Tech, and Olsten (all Home Infusion), Elmhurst, ILClinical PharmacistPerformed dosing calculations, and sterile compounding for acute therapies (Total Parenteral Nutrition, antibiotics, pain management, and chemotherapy).Documented for appropriateness of therapy, and DUR compliance.Checked technician compounding and orders for accuracy.Monitored lab results to recommend changes to therapy.Coordinated continuity of care for patients with physicians, nurses, and reimbursement.Dominick's Finer Foods, Fox River Grove, ILRetail PharmacistCommunicated with patients, and physicians for optimal outcomes.Processed prescriptions accurately, and DUR.Consulted with patients on new and refill prescriptions and recommended over-the-counter remedies.Administered vaccines.PRUCARE, Schaumburg, ILHMO PharmacistSupervised pharmacy operations, pharmacists, and technicians.Managed inventory for adequate supply.Coordinated computer system implementation, resulting in faster clinical screenings and prescription processing.Led Pharmacy &Therapeutics committee allowing the organization to optimize therapy choices.Northwestern Memorial and Our Lady of the Resurrection, Chicago, ILHospital PharmacistSole Midnight Pharmacist, responsible for entire inpatient ICUs and 600-bed hospital.Attended cardiac and respiratory arrests in the ICUs and Emergency Room.Provided outpatient pharmacy services.Scheduled technicians.Created Operations Guide for other midnight-shift pharmacists, structuring workflows to ensure all tasks were completed efficiently.Reorganized controlled substances alphabetically for ease in locating products.Education, Licenses, & CertificationsUniversity of Illinois, College of Pharmacy, Bachelor of SciencePharmacist Licence of Illinois  051.034058  Expiration date: 03/31/2026Pharmacist License of Tennessee  0000040770  Expiration date: 11/30/2024Pharmacist License of Texas  59558 -Expiration date: 05/31/2024Medication Therapy Management CertifiedPharmacy-Based Immunization Delivery CertifiedMembershipsNorth Suburban Pharmacists

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