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| | Click here or scroll down to respond to this candidateMCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEWimauma, FL Street Address
SUMMARYHighly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.SKILLSMedical terminology knowledgeFollow-up skillsStrong interpersonal skillsRecord maintenanceStress TolerancePolicy AdherenceHIPAA ComplianceQuality AssuranceMultitasking and OrganizationProblem-SolvingCustomer ServicePhone and Email EtiquetteInformation CollectionTeam CollaborationMoney HandlingCall ScreeningRelationship BuildingEXPERIENCEGuest Service RepresentitiveThorntons/ May 2017 to CurrentBecame full time kitchen GSR in 2019Ensure safety of food products for consumption (checking date and times of product)Food preparation according to company recipe cardsFood handling according to health department, steritek, and company policiesEnsure equipment is in good working conditionTrouble shoot ovens in instances of malfunctions (e.g. screens freezing)Notify GM when an issue arisesPrepare trays for the following day's businessPrepare bins of extra products and ensure easy quick access for kitchen staff to these itemsMentor new team members in the kitchen and on the floorProvide direction to team members on tasks that need to be attended toHelped place order for kitchen items to vendorAssisted in other areas when time/business needs allowed: put away the food order from vendor on delivery days and assisted with roller grill count.Provide customer servicePerform daily, weekly, and monthly loopsEnsure service areas and restrooms are clean for guestsReplenish supplies for guests (e.g cups, lids, creamers)Restock and reorganize coolerReplenish merchandise on the store floor with any available stockListen to and resolve customer concerns per company policyResolve and/or report safety issues to GMEnabled expeditious checkout service was provided to the customerAFE-PackerAmazon/ Apr 2016 to Mar 2017Organized and packed merchandise according to company standards.Inspected merchandise for defects prior to packing.Scan and check for order accuracySealed containers with adhesive tape and affixed labels for identification.Specimen ProcessorLab Corp/ Mar 2013 to Apr 2016Prepared laboratory specimens for designated departments/locations prior to laboratory analysis and testingPrepared all specimens received for testing in designated laboratory departments or locations, e.g Staging of specimens, centrifuge, separate serum, and blood smearsAllocated samples for various department testingPrepared excess specimen samples for storage and resolved and documented problem specimens.Ensured specimens were labeled correctly and in compliance with regulations.Followed safety protocols while handling hazardous materials.Participated in quality assurance activities to ensure accurate results.Adhered to all departmental policies and procedures related to specimen processing.EDUCATION AND TRAININGAssociate of Arts: NursingHillsborough Community College May 2022Tampa, FLCERTIFICATIONSHealth Support Specialist, May 2022Basic Life Support (CPR and AED)ACCOMPLISHMENTSGiven responsibility of key/lead positions in numerous positions throughout my career. |