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Mobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEPROFESSIONAL PROFILEFront Desk Receptionist with experience in a variety of areas including providing exceptional patient customer service with a positive attitude.Acquired proficiencies include database organization, inventory tracking, medical terminology, privacy laws and general administrative duties.Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining flow of reception and waiting areas.CORE SKILLS AND COMPETENCEFluent in Filipino (Tagalog)/EnglishProficient with Computers and softwareAttention to detailStrong interpersonal and communication skillsStrategic communicationRelationship developmentProficient with heavy data entryWORK EXPERIENCEJohnny Air Cargo Woodside, NY June 2014 Present Logistics/Sales AssociateKey Holder: Responsible for opening and closing during working hoursGreet customers warmly and ensure that they are attended promptlyConnect with customers daily to understand needs, provide assistance and collect feedback to optimize operationReview, record and approve freight invoices and process import and export shipmentsProcess daily invoices and salesAccommodate customers in-person and telephone inquiries as well as addressing presented problems in regards to salesInsure packages are packed accordinglyScan packages for prohibited itemsRachelles Home - Assisted Living Facility, Watsonville, CA July 2021 Sept 2021 Assistant ManagerResponsible for billing, accounting work, staff scheduling and payroll.Provide direction to staff.Oversees a variety of patient care activities to ensure the delivery of safe and quality patient care on the unit/service.Administer, monitor and record medication distribution according to policy. Review and ensure completion of all medical logsCalls Pharmacy and Doctors for Medicines Updates, and or Patients progress and appointments.Holy Family Medical Clinic, Lipa City, Batangas, Philippines March 2012 Dec 2012 Receptionist / ClerkGreet and welcome patients in person and on phone, answer and direct inquiries to designated departmentsMaintained patients login and logout informationGathered personal and insurance informationArranged and scheduled follow-up appointmentsAssisted in filing and other clerical dutiesLicense/CertificationMedical Billing Certificate 2022Pharmacy Technician Certificate 2023EDUCATIONLyceum of the Philippines University, Batangas City, Philippines Associate in Culinary Arts and Kitchen Operations(2012-2014) Associate Degree DiplomaLong Island City High School, NY (2008-2011) High School DiplomaReferenceAvailable upon request |