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Title General Manager Customer Service
Target Location US-OH-Cleveland
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
general managerCONTACTPHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILEExperience as a General Manager for 15 + yearsManaged several locationsSales volume of 1.4 millionExpert in containing food & labor costsSKILLS management trainer mentor scheduling manage labor & food costsEXPERIENCEUncle Maddios Developing key performance goals and managing the performance of staff Creating and implementing strategies for growth Hiring new staff Ensuring that staff deliver quality customer service Developing new solutions to meet customers needs Improving internal processes for better productivity Overseeing projects and interpreting performance reports Managing the budget and monitoring the financial health of a locationQdoba Mexican Grill Hired in as a cook. Promoted to management. Hire, train, schedule and educate-25 team members Managed at 8 locations Managed and reduced food & labor costs Trained and mentored 6 team members in management positions.Jets Pizza Schedule and coordinate meetings. Conduct employee performance reviews. Develop good customer relationships. Participate in recruitment and dismissal processes. Smooth out problems within the workplace. Address employee and customer concerns. Liaise between managers, customers and employees. Provide direction to staff. Monitor spending patterns and budget. Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.EDUCATIONCleveland School of ScienceCleveland, Ohio

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