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* Management= Customer Service ProcessImprovementSalesOperationsInventory ControlSpecial EventsSocial MediaPromotionsREFERENCESCallie Capron  Previous CO-workerPHONE NUMBER AVAILABLEJames Alic - CO -Manager,Tavern on the AvenuePHONE NUMBER AVAILABLETom Williams  PreviousOwner, Tavern on theAvenuePHONE NUMBER AVAILABLEBenjamin StaybergSaint Paul, MN * PHONE NUMBER AVAILABLE EMAIL AVAILABLEEnthusiastic, upbeat and refiable professional Reekng a new opportunity. DaYe Soe 20 years ofngustry and know what it takes fo 9 above andmanagerial experience in the service / hospitality industbeyond to build a loyal customer base, Customers deserve to feel respected, valued and heard; lamcommitted to building long - lasting relationships grounded in respect and commitment to deliver thebest solutions to meet customer wants / needs.Words my customers use to describe me: uplifting. attentive, helpful, accommodating. smiley, energetic,hard - working. mofivated.RECENT EXPERIENCEpay Sheet Bor and Gil, Lead Bartender 2019-2021Full-time bartender / ManagerProvided exceptional customer service in a high  volume, fast  pacedenvironmentPromoted restaurant andManaged special eventsSuccessfully built relationships with customers and restaurant statfManaged bartending and restaurant staffManaged front of house and back of house operations2012-2019Bennetts Chop & Railhouse, Lead Bartender & Manager.iced environmentProvided customer service in a high -volume, fast  PoLearned to make standard and signature drinks to adhere to customer ordersEducated customers on food and drink menuServed 300 + customers on average with high salesReplenished bar and maintained inventory to meet customer demandsPartnered with serving and kitchen staff to provide an enjoyable customerexperience end to ende Helped plan and execuPatrick's Day eventse Created relationships a1Effectively used social me:tender & Manager 2003-2010happenings via social mediate special events (fundraisers. reunions, parties, Saintnd loyalty with every customerdia to promote happenings and drive businessTavern on the Avenue, Lead Ba!Bartender in a fast  past high tum environmentProvided exceptional customer serviceManaged bar and restaurant staffManaged bar and restaurant scheduling,Consistently paid attention to detail and maintained a guest-Maintained bar inventory, specials and promotionsEstablished client base of regulars who frequently requested my serviceTrained multiple bartenders and serving staffManaged front of house and back of house operationsPTO and special event staffingdriven culture