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SUMMARY Adept data analyst with emphasis on quality and efficiency. Applies critical thinking skills to solve operational problems and develop processing improvements. Proficient leadership skills. Coaching management style dedicated to the continual growth of employees.
HIGHLIGHTS
Multi-unit operations management
Team collaboration
Staff Supervision Customer Service
Report generation and analysis Results Oriented
Troubleshooting and Problem solving Training and development
ACCOMPLISHMENTS2019POORE Coin Award Excellence in business management, showcasing the ability to reduce drivers time on the road and minimizing costs.2016-2018Safe Driver Award traveled accident and injury free 3 years in a row.
EXPERIENCE OVERVIEW2021-2024AnalystKPMG, LLP- Orlando, FL Work closely with the management team to prioritize business and information needs. Worked with various state government offices managing usage of grants and loans to local businesses and ensured their appropriate use. Acquired data from primary or secondary data sources and maintained databases Assisted in preparation of documents, reports, and presentations using Microsoft Word, Excel, PowerPoint and other mainstream analytics software. Delivered high quality work to our clients while completing company required trainings and certifications in a timely manner. Leading client calls and taking initiative to solve complex problems Provided support to teammates, management team, and partners as required. Lead and participated in various team building exercises
Maintained client files in accordance with company guidelines Project Management experience. Collaborated with multiple groups and organized meetings, distributed critical data and held team accountable to deadlines
2018 - to 2021Full time On-Road SupervisorUPS Miami, FL Supervise daily operations with direct reports in high demand fast paced environment. Provided onsite training for drivers to ensure OSHA regulated operations while maintaining daily delivery goals. Plan, develop and implement strategies for on-time deliveries, when late freight shipments drop. Oversee and maintain daily timecard reporting for employees01/2020-12/2020Deployment Traveling SupervisorUPS Florida Selected to part of the deployment traveling team:
Traveled to underperforming centers to train and prepare drivers for faster and more accurate delivery times Prepared centers to implement Saturday deliveries
2015-2018Package Truck DriverUPS Miami, FL
Completed pre-and post-trip safety inspections and reported necessary findings
Communicated solutions to customer feedback and request to management Selected most efficient routes in compliance with delivery instructions to optimize on road hours
EDUCATION2010Bachelor of Arts: Sports Management
Belmont Abbey College Belmont, NC |