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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Pamlico LaneMooresville, NC Street Address
Cell phone: PHONE NUMBER AVAILABLEe-mail: EMAIL AVAILABLELinkedIn profile: LINKEDIN LINK AVAILABLE OBJECTIVETo find a challenging position with an innovative company that utilizes my in-depth knowledge of Quality techniques and processes.QUALIFICATIONSWorking in Quality industry for > 35 years, > 25 years with automotive standards (working as both supplier and OEM customer), and using government standardsEducated in computer programs / software (i.e. Microsoft Teams, Skype, Excel, Microsoft Works, Mini-Tab, Statistica, MFG/PRO, Gagetrak, Windows, Power Point, Microsoft Office, Word, Microsoft Project, OneNote, Sharepoint, Q-DAS, etc.).Certified CMM operator through Zeiss and Brown & Sharpe, 1993Member of American Society of Quality since January 1993; Certified Quality Engineer (CQE) since 1997certified for ASQ Certified Manager of Quality / Organization Excellence since October 2014 (CMQ/OE)Participates in various charity events Komen Race for the Cure annually since 2000, American Heart Association annually since 1985, American Red Cross since 2000Blackbelt in Design for Six Sigma, R@R, PFMEARed-X problem solving leader (GM RED X Journeyman); TOPS II trainerCertified Auditor experience in ISO9001, ISO14001, and IATF16949Shainin Red X Apprentice certificate #MGP-762-231204 WORK HISTORYSr. Quality Engineer Leader, Robert Bosch, LLC 02/06/2023 04/01/2024Quality lead of Value StreamLead and implement first PT-AC plan with Digital Production SystemLead and complete comparable engineering Quality GatesWork on customer complaints and supplier quality issuesTraining for associates on Bosch Quality BasicsTraining for cross-functional teams on instruction updates, DPS, QAs, KPIsWrite control Plan, PFMEA, Flow Charts, Work Instructions, Quality Alerts, ISIRImplemented scrap and rework tracking sheet with cost involvedCollect data for new tooling run-off / qualification of project movesSaved $300K for scrap parts from vendor using Problem Solving skills and dataInitiated inventory tracking of > $1M in rework product; continued to monitor and track inventory monthlyLeft due to company cutbacksQuality Assurance Manager, Berry Global 12/06/2021 10/04/2022Manage plant quality issues, customer/supplier responses, warranty costsIn charge of lab personnel, review testing results, submitting Certificate of Approval to customersLead for Customer communication and resolution; injection molding process control to specificationsWork through quality root cause using Shainan / Red X principles to implement permanent corrective actionLead cross-functional teams to implement Continuous ImprovementManaged staff of 9 team members (9 lab techs, 1 lab coordinator)Reduced customer complaints to lowest in site historyLeft due to lack of work/life balanceQuality Manager NA, Kendrion AG 12/07/2020 12/05/2021Manage plant quality issues, customer/supplier responses, warranty costsCompute and present data for War Room, BUR, QMS, Shingo ScorecardWork with customers and suppliers on plant non-conformancesTrain and manage personnel in quality best practicesLead IATF16949 auditor, LPAs, SNN, MPAManage process scrap, scrap reduction leader; used Design of Experiments, Manufacturing EngineeringManaged staff of 16 (4 lab techs, 1 ISO9001 Coordinator/Doc. Control, 1 SQE, 8 QEs, 2 Quality Techs)Left due to increase commute costs and timeQuality Manager, Vitro Automotive 06/28/2019 - 10/15/2020Manage plant quality issues; implemented Material Review Board for customer concernsCompute and present data for War Room, BUR, QMS, Shingo ScorecardWork with customers and suppliers on plant non-conformancesTrain and manage personnel in quality best practices, Process Improvements, and Line time optimizationLead IATF16949 auditor, LPAs, SNN, MPAManaged staff of 16 (4 lab techs, 1 ISO9001 Coordinator/Doc. Control, 5 QEs, 2 Quality Techs, 4 Salvage team)Left due to Covid-19 company cutbacksSr. Supplier Quality Eng., General Motors Corp. / Saturn 02/01/1997 - 02/01/2019APQP activities with company Engineering and Suppliers implementing vehicle programs from pre-sourcing to launch; responsible for all exhaust systems, catalytic converters, and their componentsProgram manager for all GM future / current programs for commodity specific componentsProblem solving with team, suppliers, and assembly plant regarding issues; investigate and track Warranty issuesExtensive domestic and international travel for vehicle manufacturing plant and supplier issues; worked in Europe for International Program 1997 - 2000Work on Continuous Process Improvement, cost savings, and VA/VE lean manufacturingHas attended and facilitated various Quality classes and seminars through Saturn Univ. and GMUHas had responsibilities for plastic moldings, mechanical controls, suspension systems, die cast brackets, brake components, pedals, air induction system, exhaust systems, catalytic converters, etc. with smooth on-time launch 100%; successfully launched many new supplier locations (Greenfields / Brownfields)Had implemented cost savings over $27.8 M for GM since 1/2/07; training and development coordinatorGM certified trainer for GQTS, APQP, QSB (Quality Systems Basics), BIQS; certified Red X Journeyman, Blackbelt for PFMEA, Blackbelt for Run@Rate, Blackbelt in Design for Six Sigma, certified process auditor, TOCGlobal Quality Lead for GM Exhaust Creativity Team; GM Employee Enthusiasm team, GM Interviewer team, and mentor through GM Affinity Group for WomenManaged GM regional commodity SQEs (8 SQEs) as commodity leaderLeft due to Buy-out offer and new job opportunity Quality Engineer, Varity Kelsey-Hayes 11/01/1996 - 01/31/1997Implemented and maintained quality processes and procedures for ABS Valve Group in Brighton, MI.Implemented Quality processes for five departments to conform to QS-9000 standards (i.e. First Piece Inspection Instructions, In-Process Inspection Instructions, Final Inspection Instructions, Lot Control, Methodology Instructions, PPAP, etc.)Analysis of Factory/Warranty returns, including documentation and follow-ups (i.e. resolve customer issues, initiate and complete 8-D action plan / root-cause analysis, routine customer quality visits, etc.)Interaction and disposition of suppliers / componentsCertified by Ford as TOPS II (Team Oriented Problem Solving) facilitator Quality Engineer, Benchmark Technologies 08/1994 - 12/1994, 05/1995 - 10/31/1996Contract employee implementing and maintaining quality processes / procedures, and gage engineer for stamping company in Toledo, OHContract employee implementing and maintaining quality processes / procedures for ABS Valve Group at Varity Kelsey-Hayes in Brighton, MIQuality Assurance Coordinator, J & S Industrial Machine Products 02/1995 - 06/1995Measuring and justifying machined products using various gages and methods (primarily CMM); Dealing with customers on the machining processOrganizing warehouse for extra parts and implementing inventory system Quality Control Manager of Research & Development, Photonics Systems 08/1992 - 08/1994Set up methods of inspection of parts using various instrumentsOrganizing and entering data for R&D project of plasma flat screen televisions; Member of R&D team working on full color flat panel plasma displayCreating graphs and charts with quality methods using Government standardsWorked with NASA and Dept. of Defense to meet standards for flat panel plasma displays for the Space ShuttleKnowledgeable and certified on various lab equipment and gages (i.e. certification as Coordinate Measurement Machine user, etc.)Started implementation team to work on ISO9000Chemistry Technician, B.E.C. Labs, Inc. 07/1990 - 03/1992Performed chemistry analysis using Government EPA standards and methodsLogging in samples brought in by clients for testing Quality Control Inspector, Teleflex, Inc. 08/1983 - 07/1990SPC certifiedQ1 Implementation team memberInspection of parts according to blueprint specificationsMember of TQM teamEDUCATION9/95 - 10/96 Bachelor of Business Administration in Total Quality Management, Cleary College; Howell, MI 8/90 - 8/92 undergraduate studies majoring in Chemistry, Bowling Green State University; Bowling Green, OH 4/84 - 3/89 Associate of Science in Biology & Chemistry, Wright State University; Dayton, OH 9/81 - 4/83 undergraduate studies majoring in Pre-Dental; Bowling Green State University; Bowling Green, OH |
