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| | Click here or scroll down to respond to this candidateCandidate's Name
JohannesburgSouth AfricaCURRICULUM VITAEStreet Address
ObjectiveTo attain employment to better my professional aspirations and further my studies whilstworking. To ultimately position myself well enough within an organization to make abeneficial and sustainable contribution whilst growing and learning the trade accordingly.Personal SummaryA polite, well spoken and hard working individual with experience of working in a busyrestaurant environment looking after the needs of patrons. Attentive at all times with a willingand helpful manner that is required to answer phone calls, taking reservations, customersfood orders and prepare bills. Always approachable, cheerful and possessing goodobservation skills as well as the ability to work alone or as part of a team. Keen to find achallenging position within an exciting employer where I will be able to continue to increasemy work experience & develop my abilities.EducationHighest Qualification: Diploma, 2004Institution: College Saint Lambert, Kinsasha CongoSubjects: Electrical EngineeringHighest Qualification: MatricInstitution: I.T.P.M Mununu De Ndjili, CongoSubjects: Mathematics, Science, History, Electrical & Mechanical Sciences, Philosophy and EnglishSKILLS & ATTRIBUTESRemarkable ability to handle the situations and make quick decisions.Strong headed with the ability to maintain the discipline and cool environment.Proficient in MS Office, Web designing and computer maintenanceGood verbal and written communication skills.Very presentable and interpersonal skills.Clean criminal record and no arrest history.Disciplined, punctual and accountablePositions Held2007 2008 May, ManagerGloria Jeans Cafe, Brooklyn PretoriaReference: Mr Guillaume Masala 0814732230DutiesWelcoming customers to the restaurant, escorting them to their table and also informing them of any special offers or mealsReceive food & drink orders & serve customer requests to the standards requiredBuilding and maintaining professional relationships with regular customersEnsure timely delivery of all food & beverage items to customersUnderstand menu content and keeping up to date with any menu changesMaking recommendations from the menu if requestedManaging and overseeing the duties of waiters reporting to me.June 2008 - 2010, WaiterMugg& Bean, Cherry Lane, Brooklyn PretoriaReference: Richard or Chad 012 346 7697DutiesResponsible for looking after customers and attending to their needsWelcoming them to the restaurant, escorting them to their table and also informing them of any special offers or mealsReceive food & drink orders & serve customer requests to the standards requiredBuilding and maintaining professional relationships with regular customersEnsure timely delivery of all food & beverage items to customersUnderstand menu content and keeping up to date with any menu changesMaking recommendations from the menu if requested2010 - 2011 Sept, IT Help Desk TechnicianE-Space Internet Caf, Sunnyside PretoriaReference: Aime: 076 839 0562DutiesServing and repairing of computerUpdating service packs and softwareLiaising with relevant stakeholders dealing with computer related queriesCustomer relations managementResponsible for billing and company log bookkeepingClearing cutlery and dishes away from tablesOct 2011 - 2014, ManagerRidgeback Village, Centurion PretoriaReference: FistonKatenga 0731760929DutiesResponsible for overseeing and managing the security services of the establishment.Ensure that all waiters perform all their duties accord to the standards of the establishment.Control the situation of any incident that may occur with clients and personnel.Listen and resolve customers complaints and problems.Ensure customer satisfaction at all times and maintain service orientated excellence..Prepare monthly reports to submit to management accordingly.Ensure compliance with the establishments rules amongst customers.Dec 2014 - 2015, Floor Assistant and supervisorPlayBet, Pretoria CBDReference: PierrotTshienda 0783885861DutiesResponsible for overseeing and managing the security services of the establishment.Ensure that all bouncers perform all their duties accord to the standards of the establishment.Control the situation of any incident that may occur with clients and personnel.Listen and resolve customers complaints and problems.Ensure customer satisfaction at all times and maintain service orientated excellence..Prepare monthly reports to submit to management accordingly.Ensure compliance with the establishments rules amongst customers.Jan 2016 - 2018, Casino ManagerBafana and Icafeinternet, PotchefstroomReference: Ali Mulumba 0670841555DutiesResponsible for overseeing and managing the security services of the establishment.Ensure that all staffs perform all their duties accord to the standards of the establishment.Control the situation of any incident that may occur with clients and personnel.Listen and resolve customers complaints and problems.Ensure customer satisfaction at all times and maintain service orientated excellence..Prepare monthly reports to submit to management accordingly and staff paymentsEnsure compliance with the establishments rules amongst customers and performing cash-ups..April 2019 to date, Casino ManagerMontechristocasino,johannesburgReference: Sammy Mutumishi 0783916750DutiesResponsible for overseeing and managing the security services of the establishment.Ensure that all staffs perform all their duties accord to the standards of the establishment.Control the situation of any incident that may occur with clients and personnel.Listen and resolve customers complaints and problems.Ensure customer satisfaction at all times and maintain service orientated excellence..Prepare monthly reports to submit to management accordingly and staff paymentsEnsure compliance with the establishments rules amongst customers and performing cash-ups.March 2021 to May 21 Charlies SecurityDutiesArmed response agentNight shiftCURRICULUM VITAEName: Gaston NtumbaSurname: BashalaNationality: CongoleseLanguages spoken: English & FrenchMarital Status: EngagedDependents: 2Drivers License: Code 10, InternationalContact Details: PHONE NUMBER AVAILABLE / PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLEAddress: 185 Frances street unit 30 key LegoObservatory Johannesburg 2198 |