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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE District Heights, MD Street Address
SummaryHighly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skills Food Running Customer Service Server Support Event Planning Reservations Management High-Volume Dining Menu Knowledge Point of Sale (POS) System Operations Beverage Preparation Health Codes Compliance Cash Register Operation New Hire TrainingExperienceLima Lounge Washington, DCHostess06/2023 - Current Greeted guests upon arrival and manage guest list. Checked identification at entry points when necessary. Took guest payments. Answered telephone to provide dining information and take reservations. Organized seating arrangements according to pre-planned instructions. Interacted with guests throughout the duration of the party, ensuring their needs were met promptly. Carried out tasks assigned by supervisor in a timely manner. Served food and beverages to guests and refilled glasses promptly. MK Lounge Washington, DCBartender09/2019 - 05/2021 Provided guests with drink menus and answered questions about drinks and ingredients. Stocked bar area with alcohol, juices, syrups, and other necessary supplies for making drinks. Maintained a neat and organized work station by wiping down surfaces, restocking items, disposing of trash. Prepared alcoholic and non-alcoholic beverages according to recipe standards. Managed cash drawer at the end of each shift ensuring accuracy of funds received. Checked identification cards for proof of age prior to serving alcohol beverages.Barcode Washington, DCServer/Bartender10/2020 - 02/2021 Greeted customers, provided menus and answered questions about menu items. Delivered food and beverages to tables in a timely manner while ensuring accuracy of orders. Restocked bar supplies such as ice, garnishes, napkins, straws during shift changes. Removed empty bottles and glasses from tables after each course was served. Served drinks and prepared specialty beverages. Prepared checks, itemizing total meal, drink costs and taxes. Conducted regular inventory checks to maintain adequate levels of necessary supplies. Stayed informed about daily specials, new menu items, promotions. Trained new employees on restaurant procedures and plating techniques. Took reservations and to-go orders to streamline process for both customer and restaurant.Matchbox Design Group Washington,DCServer04/2019 - 01/2020 Greeted customers, answered questions and recommended specials to increase profits. Handled money transactions accurately while following company procedures for handling cash payments. Served food and beverages to patrons and immediately remedied issues with orders. Trained new employees on restaurant procedures and plating techniques. Set up tables in between patrons to reduce wait times. Pi Pizzeria Washington, DCServer10/2018 - 04/2019 Greeted guests warmly upon arrival and explained the menu. Maintained a clean and organized dining area. Handled cash payments and reconciled daily transactions accurately. Help guest with ziosk at their table. Assisted in training new servers. Took orders from customers accurately and in a timely manner. Performed opening and closing duties such as setting up the dining area, restocking supplies.. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.Five Guys Bowie, MDFront End Associate06/2016 - 09/2017 Greeted customers warmly upon arrival and identified their needs. Processed customer transactions and provided excellent customer service. Maintained a clean, organized and inviting store environment. Answered incoming calls promptly, providing accurate information and along with taking phone orders. Handled money responsibly by providing accurate change and issuing receipts for purchases. Accurately entered order information into computerized point-of-sale system. Performed opening, closing duties such as counting money in the drawer at start, end of shift.Red Robin Bowie, MDHostess/Server10/2014 - 06/2016 Greeted guests and provided menus. Provided excellent customer service to ensure satisfaction. Assisted in training new servers. Checked food before serving it to customers. Assigned seating arrangements based on customer preferences and restaurant policies. Managed reservations, waitlists, and special requests for large parties. Helped restaurant staff set up small and large events to coordinate smooth execution. Responded appropriately to customer complaints, bringing major issues to attention of manager on duty. Answered phones promptly to record and confirm reservations. Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.Education and TrainingThe Art Institute of Pittsburgh Pittsburgh, PAAssociate of Applied Arts in Fashion Merchandising 10/2016#HRJ#beca4345-5be7-47f9-8c94-51336c893435# |
