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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Palm Bay, FL Street Address  WWW: Bold ProleGoal-oriented Software Consultant with 2 years of experience in planning and managing the implementation of software for Dental Industry and clients. Talented at performing system analysis and design and conguring, testing and integrating data management systems. Organized and ecient with excellent communication skills. Software CongurationMobile Application DevelopmentBusiness Requirements GatheringProject ManagementAdministrative TasksLeisure TravelInternational ReservationsSelf Employed Services Grant-Valkaria,FLSoftware Consultant01/1996 - 01/1998Managed multiple projects simultaneously while meeting deadlines. Supported customers understanding of Henry Schein Order Entry Software.Assisted customers in troubleshooting complex issues related to software applications.Conducted system analysis, debugging, testing and maintenance of existing systems.Gathered and analyzed customer feedback to improve product design and functionality.Monitored application performance post-deployment and provided bug xes as needed.Provided technical advice to clients on software solutions and services. Atlantic Travel Company Melbourne, FLOutside Sales05/1989 - 06/1991Created itineraries for customers, including ight bookings, car rentals and hotel reservations.Assisted customers in making changes to existing itineraries or canceling trips.Prepared itineraries to deliver travel arrangements to clients. Developed customized travel plans to meet customer needs and preferences.Resolved any issues related to travel plans and services. Provided customers with detailed information about travel destinations and packages.Responded promptly to clients regarding visa, passport and security inquiries.Responded promptly to customer inquiries via phone, email or in-person contact.SummarySkillsExperienceEducation and TrainingSeminole Community College Lake Mary, FLAssociate of Science12/1979