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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service ExtraordinaireCONTACTPROFILEPHONE NUMBER AVAILABLEEMAIL AVAILABLEGlendale, WI 53217Team lead, trainer, and retail customer service expert with over 3 years of experience. History of promotion to more senior and leadership positions within the location I worked. Continually looking for process improvement, cost savings and environmentally friendly improvements. Looking for a position that embraces my passion, enhances my skills and provides development and the ability to earn advancement.SKILLSEXPERIENCECustomer ServiceCommunicationTrainingFood PreparationMicrosoft OfficeAdobe SuiteLeadershipHospitalityBeverage PreparationHeavy LiftingChildcareSalad Artist / Team LeadForage Kitchen / Kombucha Whitefish Bay, WIJanuary 2024 to PresentCustomer facing team lead the performed opening, closing, inventory and food allocation duties. Trained employees and interacted with customers to exceed food prep expectations. Occasionally worked with the kitchen to help move along with food preparation and cooking.Caf Ambassador / Crew MemberCollectivo Coffee Roaster Shorewood, WIJanuary 2023 to December 2023Promoted to kitchen head in July. Provided training on food preparation, safety, and cleanliness. Attended regular meetings to taste and discuss new seasonal food and beverage offerings and disseminated that information to all employees at our location. Worked with manager to make it easier for me to prep food and have less workers in the kitchen by getting tasks done.BaristaStarbucksOctober 2021 to December 2022Performed all duties associated with beverage and food preparation. Customer facing employee who worked cashier duties and drive thru responsibilities. Excellent communication with in the team of employees and with customers.Crew MemberKilwins Milwaukee Bayshore Glendale, WIJune 2021 to October 2021Working at Kilwins, employees would primarily be responsible for tasks related to customer service, confectionery production, and store maintenance. This includes greeting and assisting customers, preparing and serving a variety of sweets such as chocolates, fudge, and ice cream, ensuring the cleanliness and organization of the store, operating cash registers, and potentially assisting with inventory management.EDUCATIONShorewood High SchoolMay 2021Graphic ArtScholastic Arts Gold Key2015 |
