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Click here or scroll down to respond to this candidateQUALIFICATION SUMMARYStrong leader with 18 years of cashier experience and customer management abilities. In depth knowledge of retail sales with excellent communication and interpersonal skills. High level of flexibility and the ability to adapt to different types of customers. A decision maker with a natural talent for motivating and developing team members by having superior motivation and multi-tasking skills.Key competencies include the following:Strong Organizational SkillsCandidate's Name
Time ManagementExcellent Customer ServiceAttention to DetailMindful Communication SkillsPoint-of-Sale SystemClient/Customer LoyaltyCritical ThinkingPROFESSIONAL EXPERIENCEPNC Bank, St. Louis, MO 2019 PresentRetail BankerResponsible for reviewing financial wellness of clients while promoting and cross-selling products and services in order to build long-term trust worthy relationships.Creating savings and checking accounts, assisting with loan processing, and account reviewsProcessing deposits, payments, and withdrawalsResolving client banking queries and complaintsCollaborating with other banking professionals to ensure high quality client serviceSchnucks, St. Louis, MO 2019 PresentPart-Time CashierResponsible for processing various forms of payments including debit, credit, checks and cash. Price checking items as needed and troubleshooting computer point-of-sales related issues.Managing transactions with customers to ensure prices and quantities are correctHigh level of energy and strong customer service skillsStrong math, cash handling, verbal and communication skillsWalgreens, St. Louis, MO 2005 2019CashierFirst point of contact with customer engagement by greeting them and offering assistance with products and services. Process sale transactions and merchandise returns. Resolving customer related issues and answering questions to ensure a positive customer service experience.Make recommendations for items on sale and value savingHigh level of energy and strong customer service skillsAttention to detail as cash register was always balanced to accurately reflect shift business transactionsStrong math, cash handling, verbal and communication skillsSchnucks, St. Louis, MO 1993 2000Part-Time CashierResponsible for processing various forms of payments including debit, credit, checks and cash. Price checking items as needed and troubleshooting computer point-of-sales related issues.Awarded Employee of the Month on several occasions for my outstanding engagement with customersHigh level of energy and strong customer service skillsStrong math, cash handling, verbal and communication skillsManaging transactions with customers to ensure prices and quantities are correctMetropolitan Psychiatric Center, St. Louis, MO 1982 2014Emergency Room Admitting ClerkPatient facing role responsible for interviewing and completing admitting documents for registering into the hospital system. Accurate communication to nurses and doctors while acting as a liaison between medical staff and patient relatives.Guarantees all required consent forms are singed, advance directives are identified, and medical records are updatedArrange for payment by patients or responsible parties including collecting and validating insurance and financial aidCoordinate patient intake and bed assignment processes with administrative teamsFollowed all established policies to the highest standards to preserve patient confidentiality and data securityOperate hospital switchboard directing telephone calls as neededAlways attended scheduled shifts 30 minutes in advanceEDUCATION / VOLUNTEER WORK / AWARDSHigh School Diploma, Soldan High School May 1982Women of Destiny Volunteer, North Galilee Christian Worship CenterMetropolitan Psychiatric Center Good Work Ethic Award 2014Superior Attendance Award 2014 |
