Candidate Information Title Customer Service Security Officer Target Location US-MD-Laurel	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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SkillsStrong interpersonal communication with an enthusiastic personality. Quality customer service and follow up with exceptional attention to detail. Very diverse working well with a team or independently. Willing to learn and ask questions to obtain a high level of knowledge as environments change.Certifications and CredentialsMaryland Private Detective, Wear and Carry permit and Security Officer License issued by Maryland State Police. Handcuff and OC spray instructor issued by Larry Smith Enterprises. TWIC clearance allowing access to ship docks and ports.Civilian ExperienceJanuary 2017- PresentMarshal Executive Protection Agency, Laurel MD- Private Detective, Armed Security AgentPrepare activity and surveillance reports in an established time frame for clients and possible court proceedings using any and all information obtained in reference to the principal subject.Using a high level of confidentiality to perform background checks and investigations using the TLO/XP system with the capabilities of accessing a full criminal, property, vehicle and asset check on principal subjects.Conducting executive protection for high profile clients in a professional manner, keeping life and property at as low risk as possible.Identify and escalate opportunities to improve performance in all tactics as lead investigator along with developing monthly classes to inform employees of new techniques or necessary information changes.January 2021  September 2021Tower Federal Credit Union in Laurel Maryland  Member Service RepresentativeAnswering incoming calls from bank members to satisfy their needs within the credit union.September 2017- February 2020SOGIIC, Annapolis MD- Armed Security AgentMonitor property for suspicious activities by conducting foot patrols, vehicle surveillance, and monitoring any camera systems.Develop accurate and timely reporting solutions for both internal and external clients on each property or entity guards work.Writing in detail reports at the end of each shift in a shared notes system and coordinating with local law enforcement to determine any more focused surveillance needed.Military ExperienceMarch 2010- May 2013United States Army, Ft. Bliss TX- Aviation laboratory technicianConduct quality control surveillance in a mobile laboratory environment on fuel used in flight missions and training exercisesDocument and report all findings in a timely manner to specific units and bases in the US and deployed units throughout the countryOther experienceBartender/ Bar manager at Buffalo Wild Wings, Columbia MD (2014-2015)Bartender/Front of house manager at Unplugged Sports Bar, Silver Spring MD (2015-2018)EducationSeptember 2002- May 2006Hammond High School, Columbia MD- Diploma