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Title Property Manager Customer Service
Target Location US-NJ-Hackensack
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Bergen County, NJ Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryProfessional, enthusiastic, and hard-working property manager with 7+ years of experience. Eager to join the team to help with day-to-day property operations, enhance the value of the property, and ensure the team is positive and successful. In current and previous roles increased overall monthly NOI by more than 7%, increased physical occupancy by 30% maintaining a 98% average while reducing delinquency to 1% of the total rent roll. Areas of Expertise Resident Retention MRI-(managementsoftware) Yardi Market Rents Team leader Negotiations Customer service Vendor Relations Strategic Planning Prioritization Creative thinking Market Analysis RevenueManagement Renovations Accounts Payable COUPA Fair HousingRegulations Word, Excel, andOutlook LRO YieldstarExperienceProperty Manager 06/2021 to CurrentJersey Central Management -Westwood, NJ Promoted to Property Manager within six (6) months of being employed with J.C.M. Schedule and supervise both maintenance and caretaking daily operations and projects including renewal and vacant rented inspections while ensuring inventory expectations are met. Develop and maintain strong relationships with property owners, tenants, vendors, and contractors. Respond in a timely manner to tenants needs to meet lease obligations. Increased physical occupancy by 30% maintaining a 98% average occupancy. Reducing and maintaining delinquency to less than 1% of the total rent roll. Responsible for posting all rent, fees and deposits as well as sending out notices, referring all evictions to attorneys office and referring all delinquent accounts to collection agency after move-out. Preparing lease agreements and auditing the files upon move in. Responsible for entering all information in Rent Roll for the property, including all traffic, leases, move ins, move outs, notices, renewals and write offs. Marketing property through analysis of competition and developing creative marketing plans. Overseeing any work performed by outside vendors. Director of Client Experience 12/2019 to 06/2021Roseland, A Mack-Cali Company  Port Imperial, NJ Assist with preparation of yearly marketing plan and budget. Assist with all aspects of annual financial budget preparation and monthly financial reporting. Reporting of weekly narrative financial reporting to owners. Conduct file audits to maintain accuracy. Develop, train, mentor and supervise newly hired personnel to maintain budgeted occupancy goals. Candidate's Name
125 Prospect Ave, Hackensack, NJ 07601 PHONE NUMBER AVAILABLE EMAIL AVAILABLE Experience continued.Operations Manager 07/2014 to 12/2019Roseland, A Mack-Cali Company  Westwood, NJ Promoted to O.M. from Leasing Specialist within six (6) months of hire. Completed 200+ resident occupied unit renovations while increasing market rents approx. 15% per renewal while maintaining a budgeted 95% occupancy. Collection efforts, posting, and deposit of all rental payments. Assist property manager with managing the operational and financial aspects of the properties portfolio. Exceeding budgeted NOI annually. Assist in developing yearly operating budgets and marketing plans. Coding, recording and payment of property invoices. Regular file auditing to maintain accuracy. Maintain awareness and regular reporting of competitive markets. Education Bachelor of Arts: Business Brooklyn College  Brooklyn, NYCertifications and Licenses New Jersey - Real Estate Salesperson New York  Associate Real Estate Broker Fair Housing RegulationsAccreditations Circle of Excellence Client Satisfaction Achievement  Top 3 companywide 2017/2018/2019 Ranked by J. Turner Research  Top 1% properties in nation for online reputation 2017/2018/2021 All references provided upon request.

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