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EXPERIENCE LAFORCE (May 2021-Present)Contract sales project manager on engineering team, detailing architecture plans and schedules for the United States No. 3 distributor of commercial doors, frames, and hardware. Delivered corrections by architects, change orders, and inside sales for contractors. Focused on pricing and delivering materials to sites on GCs desired lead times. BUCKEYE SALES AGENCY (October 2019-April 2021)Electrified hardware sales consultant for St. Louis-based Hager Co. Responsible for sales and communication with architects and hardware distributors throughout Ohio, West Virginia, Western Pennsylvania and Eastern Kentucky. Focused on in-person and virtual presentations of electronic access control platform Hager Powered by SALTO.MOUNT ST. JOSEPH UNIVERSITY (November 2018-September 2019) Director of Alumni EngagementEncouraged donor support for University through fostering relationships with alumni. Hosted activities and events for alumni where they live and work to share and give. Implemented strategies designed to lead to increased giving to the University. Communicated via various media platforms with many segments of alumni population. CBS / STAT CREW SOFTWARE (October 2011-November 2018) Manager of Software ServicesCultivated relationships for continued growth and maintenance of core customers; maintain market and competitive intelligence.Excelled with year-to-year sales growth; of approximately $1M annually. Handled tech support for two enterprises related to nine (9) sports statistics programs. Managed social media presence  @Stat_Crew.Communicated and generated marketing and educational materials, tutorial videos, and trade show presentations with support from the CBS Interactive design team members. US BANK (October 2008-September 2011)Retail Collection Default Assessment GroupIdentified and resolved exceptions to US Banks loan modification program. Understood evolving loan modification programs and communicated protocols. Managed complaints from receipt through investigation and resolution. Candidate's Name
Resume  Page 2UNIVERSITY OF CINCINNATI (August 2006-May 2008)Associate Sports Communications DirectorMedia relations contact for Top 25-rated football team and three All-Americans. Served as primary contact with football, mens basketball, and baseball teams; coordinated interviews with local, regional, and national media.MOUNT ST. JOSEPH UNIVERSITY (July 2004-August 2006) Associate Director of Athletics and RecreationCoordinated external relations and development efforts of the Athletics Department. Initiated football premium ticketing and parking programs that sold out full allotment each of the first three years since inception.APPALACHIAN STATE UNIVERSITY (January 1999-July 2004) Sports Information DirectorPromoted to director after 17 months as assistant sports information director. Utilized crisis management skills following death of mens basketball student-athlete and automobile accident involving 13 support staff members.Served as liaison between the media and 20 intercollegiate athletics programs. Worked directly with football program that later won three consecutive NCAA championships and National Coach of the Year honors.SKILLS Able to work collaboratively with creative thinkers and decision makers. Experience with various HTML CMS web design and content management tools. Writing and editing of feature articles, news stories, press releases, and user guides. Proficient with Adobe Creative Suite, Microsoft Word, Excel, PowerPoint, Bluebeam Revu, as well as JIRA and Atlassian.Understand XML and API formatting.EDUCATION MOUNT ST. JOSEPH UNIVERSITYBachelor of Arts, CommunicationsMay 10, 1997