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SUMMARYHighly experienced customer relations professional. Able to handle an extensive client list in a busy market, with minimum supervision, while maintaining an emphasis on customer needs and their growth potential. Comfortable with face-to-face selling. The ability to increase personal and team goals.Negotiation Multitasking techniquesMS Office(Word/Excel/Access/PowerPoint) Upselling SkillsObjective Presentation Strategic SellingEXPERIENCEPartnerShip, LLC  Oberlin, OH 2017-2024A third-party logistics brokerage in business since 1986. Working with LTL & Truckload carriers in the US and Canada to serve the freight shipping needs of their customers.Account Manager (3/2017-3/2024)Maintained and grew extensive customer base to service setting up carriers to ship both inbound and outbound freight shipping needs.Provided customer insights to the shipping industry to help them make decisions.Adjusted shipping rates to reflect a lesser or greater needs.Working with team and individual sales goals.Insured a smooth shipping process from pickup to delivery.Investigated new business among various associations.Streetplayers DJ Co. & Emcee Service - Elyria, OH 1991 - PresentOne of Ohio's leading professional event DJ and Emcee provider services. Established in 1975, the company's main target areas are Lorain, Cuyahoga, Erie, Huron and Medina Counties.Owner/Operator (1996  Present)Directly responsible for the growth, image and marketability of the company.Increased company profits by 60% in 1998Generated the need to add staff from 5 to 13 sub-contractorsPositive marketing campaign to expand coverage areaExpanded list of working partners within 5 years of ownershipWEOL Radio - Elyria, OH 1999 - 2008A radio subsidiary of the Elyria-Lorain Broadcasting Company. This is a 1,000-watt AM station providing Lorain and Medina Counties with a format of News / Talk / Sports.Account Executive (1999  2008)Developed & maintained current accounts, establishing and growing new clientele, while helping clients reach their personal objectives.Started 2 new advertising sales outlets and programsIncreased client revenue by 30% as a direct result of a business presentationUpsold client account by the of an inter-media ad campaign (radio, internet)Received Salesperson of the Month 3 times.TRAININGPublic Relations work in media, ad writing and production.Public presentations.Sales training and certification through Sales Concepts, Inc., Dale Carnegie and Lytle Radio Sales.ACHIEVEMENTS: Eagle Scout, Knight of St. John, Vice-President/Parish Council & Founder of the CatholicEmployment Network of Lorain County (CENLC)REFERENCESBruce Tennant  (Retired) Director Supply Chain  Mercy Health SystemsPHONE NUMBER AVAILABLE EMAIL AVAILABLEJohn Jurco  Retired Elyria Police  PHONE NUMBER AVAILABLE - EMAIL AVAILABLERob Polinsky  Sales Manager  WEOL Radio  (440) 787-3402 EMAIL AVAILABLETerrance D. Howell34 Meadowbrook Dr. Grafton, OH 44044PHONE NUMBER AVAILABLEEMAIL AVAILABLE