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Candidate's Name , MSN DeKalb, IL 60115 PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEREGISTERED NURSE Highly compassionate and patient-centric registered nurse with masters degree in Nursing Education and seasoned experience in leading holistic patient care management, healthcare administration, and strategic direction in promoting organizational goals and objectives. Versatile leader leveraging communication, conflict resolution, and decision-making skills to work independently, multitask productively, and boost optimal performance, significantly attaining company objectives. Unmatched in interacting effectively with patients, team members, physicians, and other non-healthcare professional while seizing control of case management issues by exercising good judgment in response to rapidly changing situations and needs. Adept at facilitating patient home health or facility services and managing plan of care between multiple disciplines including hospice care, patient assessment, medication management, education, and wound care.CORE COMPETENCIES Nursing Symptom Management Medication Titration Clinical Assessments Post-Mortem Care Patient Care Phone Correspondence Wound Care Pain Management Systemic Diseases Hospice Care Case Management Palliative Care Evidence-Based Practice Nursing Practices Patient Management Treatment Plan Development Medication Administration Patient Education Leadership & Supervision Teamwork & Collaboration Healthcare Operations Management Oncological Care Departmental Leadership Fast-paced Conflict Resolution Patient Relations Clinical Supervision Clinic Workflow Customer Service Inventory Control Administrative TasksPROFESSIONAL WORK EXPERIENCE Case Manager Heartland/Promedica Hospice, Rockford, IL June 2021  Present Proactively champion case management via coordination of end-of-life healthcare while also providing superior and compassionate patient care. Deliver palliative care to terminally ill patients focusing on comfort care, control of pain, and symptom management instead of treatment. Provide practical, emotional and spiritual support to patients including a peaceful, symptom-free, and dignified transition to death. Identify and administer comprehensive health needs of patients diagnosed with COPD, CHF, Parkinsons, dementia, failure to thrive, cancer, diabetes, or other systemic health conditions via collaborative process of assessment, planning, facilitation, and care coordination. Effectively coordinate, communicate, and interface with the patients, their families, facility, staff and the healthcare professionals such as nurses and physicians to ensure communication of important information and care plan changes. Facilitate supervisory visit and work together with social workers, chaplains, physical therapist and even music therapists. Showcase expertise symptom management, medication titration, clinical assessments, pronouncing death, and postmortem care.Case Manager Transitions Home Hospice, Naperville, IL February 2019  May 2021 Proactively champion case management via coordination of end-of-life healthcare while also providing superior and compassionate patient care. Deliver palliative care to terminally ill patients focusing on comfort care, control of pain, and symptom management instead of treatment. Provide practical, emotional and spiritual support to patients including a peaceful, symptom-free, and dignified transition to death. Identify and administer comprehensive health needs of patients diagnosed with COPD, CHF, Parkinsons, dementia, failure to thrive, cancer, diabetes, or other systemic health conditions via collaborative process of assessment, planning, facilitation, and care coordination. Effectively coordinate, communicate, and interface with the patients, their families, facility, staff and the healthcare professionals such as nurses and physicians to ensure communication of important information and care plan changes. Facilitate supervisory visit and work together with social workers, chaplains, physical therapist and even music therapists. Showcase expertise symptom management, medication titration, clinical assessments, pronouncing death, and postmortem care Nursing Supervisor Northwestern Home Health, DeKalb, IL December 2016  December 2017 Leveraged clinical leadership to effectively render overall workflow management and administration adhering with company's plans and vision. Organized workflow through work schedule maintenance, task delegation, overtime monitoring, and time off requests approval. Emphasized on excellent patient care, dedication, and productivity while orienting, training, and motivating new nursing staff members. Performed other supervisory duties including annual employee evaluations, staff meeting coordination, and budget management. Conformed with DMG policy and procedures and enforce OSHA standards or safety compliance while maintaining patient confidentiality. Facilitated medical supplies ordering, procurement, and inventory while acting as patient liaison and interfacing with office manager.Hospice Nurse Northwestern Hospice, Carol Stream, IL June 2014  December 2016 Excelled in ensuring patient satisfaction through hospice care by maximizing comfort when providing compassionate end of life patient care. Ensured comfort for patients with disease in terminal phase by reducing pain or addressing physical, psychological, social, or spiritual needs. Oversaw dynamic interdisciplinary team while working with the Administrator for excellent patient care delivery and policy compliance. Utilized evidence-based practices and industry-leading techniques in administering multifaceted hospice care and patient education. Advanced professional development by attending several trainings for educational growth as part of a cross-functional healthcare team.PROFESSIONAL WORK EXPERIENCE ( continuation) Staff Nurse Midwest Hospice, Arlington Heights, IL July 2012  December 2013 Northwest Community Hospital, Arlington Heights ILMarch 2010  November 2012 & February 2004  November 2008 Adopted a patient-care perspective in delivering high quality patient care coordination to patients in different phases of cancer progression. Formulated individualized treatment care plans for cancer patients in collaboration with oncologist and other healthcare professionals. Enhanced tailored treatment protocols via cancer research completion while promoting positive outlook during treatment course. Acted as the first line of communication to patient and their families while educating them on treatment expectations and potential risks. Executed multi-faceted care throughout cancer treatment including constant documentation of patient progress and medication response.School Nurse School District 211, Palatine, IL August 2009  February 2010 Consulted with diverse set of education professionals to develop student-centric care plans based on several factors and procedures. Actively participated in initiatives to ensure physical and school safety focusing on school violence, bullying, and emergencies. Prioritized health safety by providing health-related education, monitoring immunizations history, and managing communicable diseases. Controlled infection control measures, medication administration, health care procedures, and other health-related plans. Provided strategic direction and guidance to the Committee on Special Education and the Individualized Educational Plan (IEP) team.Admission Nurse Rainbow Hospice, Park Ridge, IL February 2008  August 2009 Coordinated the services of the Nursing Admissions Department with physicians for the most comprehensive patient care to adult patients. Streamlined communication and information flow to enable smooth operations of admitting, discharging and transferring of patients. Received physician orders for direct admissions and organized admission processes for patients when obtaining nursing history, executing required appropriate action and discussing information regarding patient with physician as indicated. Reviewed results of pre-operation laboratory findings and notified physician of any abnormal results while demonstrating a time conscious awareness and prioritization to distinguish between low and high priority activities.EDUCATIONMaster of Science in Nursing Education South University, Savannah GA 2016Bachelor of Science in Nursing Grand Canyon University, Phoenix, AZ 2013PROFESSIONAL AFFILIATIONSMember Hospice and Palliative Care NursingMember American Nurses Association (ANA)TECHNICAL SKILLS EMR, Microsoft Office Suite (Word, Excel, Power Point, Outlook)