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Click here or scroll down to respond to this candidateACCandidate's Name
Professional SummaryTo seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills.Work HistorySelf - Employed - Nanny09/2021 - 10/2023Total Remodeling Systems - Call Center Representative Winchester, VA09/2020 - 09/2021Navy Federal Credit Union - Escrow AnalystWinchester, VA10/2019 - 09/2020 Prepared meals and snacks for children based on dietary guidelines. Organized and cleaned home after activities by picking up toys and straightening up play room.Built positive and nurturing environments to support child social and emotional growth.Supported children in play activities, meals, and snacks, hygiene and socialization. Played games, worked on puzzles, and read books to young children. Monitored children's play activities to verify safety. Adhered to company policies and scripts to consistently achieve call- time and quality standards.Achieved high satisfaction rating through proactive one-call resolutions of customer issues.Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.Educated customers on company systems, form completion and access to services. Reviewed mortgage loans Reviewed tax bills Reviewed refund overagesEMAIL AVAILABLEPHONE NUMBER AVAILABLEBunker Hill, United States 25413Skills Customer Service Microsoft Word Sales Force Team Player CRM Marketing Money Handling Training New EmployeesEducationPenn FosterVerterinary Assistant Program06/2016John Handley High SchoolWinchester, VAHigh School Diploma Reviewed historical data Processed Payments Took phone calls Handled customer service inquiries Conducted phone calls |
