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Title Healthcare Experience Team Members
Target Location US-FL-Jacksonville
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLE or EMAIL AVAILABLEObjective- To obtain long lasting employment at a facility that lets me utilize my healthcare experience and interpersonal skills to there fullest.EducationMasters in Health Services Administration, 2001Xavier UniversityBachelor of Science in Biology, with minor in Management, 1998Wright State UniversityExperienceMayo Clinic- Jacksonville, Fl 7/22-currentStandardized PatientPlay role of specific patient with an accompanying illnessInvolved in the training of doctors at the Simulation Center at the Mayo ClincFlorida State College of Jacksonville, Jacksonville, FL 12/10/2013-2/1/2015Office of Disability Services TutorTutor in Physiology/Anatomy, Botany, Chemistry, English and AlgebraBrooks Rehabilitation Hospital, Jacksonville, FL 12/2010-2013Volunteer at Brooks Rehabilitation Outpatient Business Office-Used my Superior problem solving and analytical skills to design Excel spreadsheet to help monitor the financial outlook of Outpatient TherapyMaintain accurate, clear, concise and complete account notes and other relevant information of transcribed patient outcome reportsTranscribed customer satisfaction survey results while maintaining confidentiality of all patient demographic, medical, and financial information, ensuring proper handling and disposal of confidential documents and adherence to HIPAAComplied with all applicable Federal, State, and local laws, regulations, and requirements as well as Brooks policies and procedures in all aspects of job performance.Pearson Education Management, Jacksonville, FL 2004-2007, 2009-2012Grading SpecialistResponsible for grading written portion of FCAT and similar testing per statesRequirementsChosen in the top 50 of over 200 scorers in regards to accuracyAppointed team leader of a group of 20 individuals to ensure accuracy in test score resultsMercy Medical Hospital, Daphne, AL 6/2008-9/2008Collections SpecialistResearched patient treatment plan to accommodate and ensure insurance companies would coverDoctors recommendation for treatment after initial insurance denialsExcellent reviews regarding my written skills by my direct supervisorEducated staff what documentation was necessary to achieve reimbursement from insurance companiesBlue Cross/Blue Shield of Florida, Jacksonville, FL 5/2003-10/2003Temporary ConsultantAnalyzed ways in which the corporation could ensure a greater and more diverse workforce,Utilized Internet Explorer to gain information and facts to support the benefits of hiring disabled individuals as well as a greater multi -cultural work environment.Comfortably worked independently with minimal direction.Grove House of Jacksonville 5/2002Transitional Program CoordinatorInitial coordinator of a new program responsible for finding appropriate living environments for individuals with brain injuriesInterfaced frequently with various settings such as nursing homes, hospitals and various residential communitiesResearched various grant opportunities for nonprofit agenciesBrooks Rehabilitation Hospital, Jacksonville, FL 2000-2001Graduate Level Administrative InternSelected by the President of Brooks Health System, and sponsored by the Brooks Rehabilitation Hospital as a full time intern. Successfully completed rotations in the Managed Care, Finance, Administration, Human Resources, Marketing and Research departmentsPerformed a financial sensitivity analysis to achieve improvements in reimbursement with a major payer.Analyzed and prepared a position paper on expected reimbursement by Case Mix Group to support the hospitals transition to PPS.Researched and authored a decision paper on participation in Medicaid. As a result of the analysis and presentation the system made the decision to expand Medicaid participation to all regional rehabilitation centers.Compiled, analyzed and presented the results of the Systems annual employee survey of over 500 employees throughout the state. Crafted a PowerPoint presentation, including graphics, and orally presented results to the Health Systems Executive Management.Professional SkillsSuperior skills with MS Office (Excel, Word, PowerPoint and Outlook)Detail oriented researcher who established rapport with insurance companies to approve payment for specific proceduresAbility to perform front desk clerical responsibilitiesStrong advocacy skills which enabled Blue Cross Blue Shield to enhance a more diverse work environmentAble to work independently or as part of a team with minimal direction toward broadly defined objectivesStrong work ethic and professional attitude emphasizing reliability, integrity and the willingness to work as necessary to get the job done above expectationsProfessional and Community AffiliationsFormer Inspirational speaker for Brooks Health Foundation on the power of the rehabilitation processParticipated in board meetings based on the dissemination of grant funds by Brooks Foundation

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