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Click here or scroll down to respond to this candidateCandidate's Name
Administrative Assistant,Customer Service Representative, Data Entry Clerk,Bethlehem, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceAdministrative Assistant IIGwinnett County Department of Transportation - Lawrenceville, GA July 2020 to March 2023Answer phones and take requests for work that needs to be done. Entering those requests into the computer and dispatching to the correct department. Calling in Emergencies.Communicating with citizens about how DOT works.Working in Microsoft Word, Excel, CRM and SAPAdministrative Assistant/ReceptionistPadgett Business Services - Watkinsville, GASeptember 2019 to February 2020input data entry process payroll answered multiple phone lines inventoried office supplies and ordering customer serviceThis was a temporary assignment through a temp agency. Customer Service AssociateHomeGoods - Bethlehem, GAMay 2019 to September 2019I helped to open a new store by sering displays, staging merchandise and doing payroll Administrative AssistantMLU Services - Athens, GAFebruary 2019 to April 2019I was an assistant in the accounts department. I reconciled the accounts and set up payments in Quickbooks and Excel.This was a temporary part time position through an employment agency. Data Entry/Customer ServiceQDMA - Bogart, GAOctober 2017 to January 2019Temp job through an employment agency. I entered information in to the computer regarding people's memberships to QDMA. I always made sure that all of there information was correct and matched what was on file. I updated their addresses, verified their information and filed away the end of year documents. I kept everything very organized and paid attention to small details. I answered a multi phone line for customer service calls. I answered questions on members account status, and other general information on QDMA.ReceptionistH&G Lawn Service - Bethlehem, GASeptember 2014 to September 2017Filing, phones, customer service, payroll, account reconciling Customer Service RepresentativeHewlett Packard EnterpriseMay 2010 to September 2014Call center job selling upgraded computer systems to businesses Bank TellerBank of Snellville - Snellville, GAApril 1997 to April 1999Full time teller at a small bank. Handled daily transactions, both individual and commercial. Customer service.Department Manager/Sales AssociateWalmart - Lawrenceville, GAJune 1986 to February 1997I was the manager of the shoe department and also the Jewelry department. I took care of all the employees and their work schedules in both departments. I managed the weekly payroll and budgeted hours for the departments. I was in charge of ordering stock and making sure all stock was checked in and received. I had to keep up with daily and monthly sales and the maintaining and upkeep of both departments. I managed my own hiring and firing of employees. I excelled in customer service and keeping a well run department like it was an independent free standing store, making sure all price changes were done in a timely manner as they came down from the home office. Records ClerkAdmission's Office - Lynchburg, VASeptember 1986 to April 1989Filed applications in the admissions department.EducationAssociate in General in GeneralLiberty University - Lynchburg, VAAugust 1986 to May 1988Associate in BusinessCentral Gwinnett High School - Lawrenceville, GA1982 to 1986Skills CUSTOMER SERVICE (10+ years) payroll, accounts recievable, microsoft office, customer service (5 years) MICROSOFT OFFICE Call Center Customer Support Front Desk Reception Data-Entry Typing Payroll Microsoft Word Office Experience Administrative Experience Clerical Experience Sales Experience Account Reconciliation Accounts Payable Telemarketing QuickBooks General Ledger Accounting General Ledger Reconciliation Bank Reconciliation Journal Entries Microsoft Excel Data entry 10 key calculator SAP Financial Statement Preparation Financial Analysis Office Management Filing Basic math EnglishAssessmentsCognitive Ability Highly ProficientMarch 2020Combining pieces of information to form general rules or conclusions. Full results: Highly ProficientCall Center Customer Service FamiliarFebruary 2020Applying customer service skills in a call center setting. Full results: FamiliarAttention to Detail FamiliarFebruary 2020Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: FamiliarData Entry Clerk Highly ProficientAugust 2019Maintaining data integrity by detecting errors.Full results: Highly ProficientWorking with MS Word Documents (Basic) Completed August 2019Basic Word techniques, including the use of tools to format or edit text. Full results: CompletedData Entry Highly ProficientJuly 2019Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Highly ProficientCustomer Focus & Orientation ProficientMay 2019Responding to customer situations with sensitivity. Full results: ProficientWritten Communication ProficientMay 2019Measures a candidate's ability to convey written information using proper grammar rules. Full results: ProficientWork Style: Reliability FamiliarMay 2019Tendency to be dependable and come to workFull results: FamiliarWorking with MS Word Documents (Intermediate) Completed May 2019Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkillsCustomer Service Skills, Bookkeeping/record keeping, Microsoft Office, excell, great communication skills, very origanized and good at multi-tasking, Running and maintaining a well stocked and customer friendly department. |
