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Click here or scroll down to respond to this candidateCandidate's Name
DYNAMIC MANAGERTalented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.CORE COMPETENCIESBusiness Management Principles Manage Budgets Control of Expenses Health and Safety Regulations Team Leadership Train EmployeesEXPERIENCEUNITED PARCEL SERVICE, UPS, Addison, IL 05/1991 10/2023ManagerMaintained professional, organized, and safe environment for employees and patrons.Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.Cross-trained existing employees to maximize team agility and performance.Accomplished multiple tasks within established timeframes.Managed 200 employees and motivated employees to be productive and engaged in work.Maximized performance by monitoring daily activities and mentoring team members.Onboarded new employees with training and new hire documentation.Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.Communicated clearly with employees, suppliers, and stakeholders to keep everyone on same page and working toward established business goals.Controlled costs to keep business operating within budget and increase profits.Developed and maintained relationships with customers and suppliers through account development.Improved safety procedures to create safe working conditions for workers.Developed and implemented business strategies to achieve business goals and stay competitive.Planned and budgeted accurately to provide business with resources needed to operate smoothly.Maintained professional demeanor by staying calm when addressing unhappy or angry customers.Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.Established team priorities, maintained schedules and monitored performance.Evaluated employee performance and conveyed constructive feedback to improve skills.Recruited, interviewed, and hired employees and implemented mentoring program to promote positive feedback and engagement.Defined clear targets and objectives and communicated to other team members.Improved staffing during busy periods by creating employee schedules and monitoring call-outs.Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.Successfully managed budgets and allocated resources to maximize productivity and profitability.Set aggressive targets for employees to drive company success and strengthen motivation.Controlled resources and assets for department activities to comply with industry standards and government regulations.Leveraged data and analytics to make informed decisions and drive business improvements.Candidate's Name Page 2Streamlined and monitored quality programs to alleviate overdue compliance activities.ADDITIONAL RELEVANT EXPERIENCELA LUCE RESTAURANT, ChicagoManagerManaged and motivated 12 employees to be productive and engaged in work.Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.Maximized performance by monitoring daily activities and mentoring team members.Onboarded new employees with training and new hire documentation.Controlled costs to keep business operating within budget and increase profitsPlanned and budgeted accurately to provide business with resources needed to operate smoothlyManaged and motivated employees to be productive and engaged in work.OZ BAR, ChicagoManagerManaged and motivated 6 employees to be productive and engaged in work.Cross-trained existing employees to maximize team agility and performance.Developed and maintained relationships with customers and suppliers through account development.Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.Managed and motivated employees to be productive and engaged in work.EDUCATION CERTIFICATIONSAssociates: Computer Programming, Vendor CertificationIllinois School of Commerce, Chicago |
