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Title Customer Service Team Lead
Target Location US-NJ-Marlton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Marlton, New JerseyEMAIL AVAILABLEPHONE NUMBER AVAILABLEOverall-My name is Candidate's Name , I am Street Address  Hispanic immigrant.Accomplished, goal-oriented, tech savvy. Known for developing and implementing innovative goals and procedures that enhance every workplace I have been in.I have a very diverse work background that allows me to adjust to any and every situation/work environment. Each and every job allows me to master a skill that builds me up to be a great candidate.Work ExperienceServer/ lead server/ Team leadLocation: Olive Garden - Secaucus. NAugust 2020 to Present Responsible for training and leading a team of server una. Restaurant Excellent communication, time management, and multitasking skills to preform task in a fast paced environment Performed high quality work while unsupervised.Key Supervisor/Hr representativeCUPS Frozen Yogurt - Secaucus. NFebruary 2020 to September 2022 Interacting with customers supervising shifts Overseeing recruitment Conducting new employee orientation and employee relations Maintaining department records and reportsHR PROGRAMS Workforce now Oracle HCM cloud PaycomAlorica Customer Service Representative/ Hr representative Alorica - D.Republic and USA New Jersey.February 2018 to September 2022 Open and maintain customer accounts by recording account information Contribute to team efforts by accomplishing related results as needed Manage large amounts of incoming callsCurrentlyFieldprint/Vertical screen Identify and assess customers needs to achieve satisfaction Meet personal/team call handling quotas Keep records of customer interactions, process customer accounts and file documents. EducationCollege Degree in PsychologyFairleigh Dickinson University-Metropolitan Campus - Teaneck, NJ August 2020 to PresentHigh school diplomaJose Marti stem academy - Union City. N September 2018 to June 2020 Skills Restaurant Experience  Host/Hostess Serving Experience Front Desk Communication skills  Customer service Computer skills Call center Medical Billing Medical Records Medical Coding Medical Scheduling Translation Spanish Bilingual Transcription Medical Office ExperienceLanguages Spanish - Expert English - Fluent

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