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Click here or scroll down to respond to this candidateCandidate's Name
Dallas, TX Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEProfessional Summary5S Lean Driven Six Sigma Black Belt Operations ManagerAccomplished professional with a solid track record of success in leading and driving operational improvement. Talent for developing high-performance teams by encouraging a culture of excellence, making effective decisions, and quickly revising tactics to achieve goals within aggressive time frames. Highly skilled in reducing operating costs, improving billing margins, and enhancing customer service. Proficient in collaborating with diverse teams and senior management to meet business goals.SkillsMaintaining ComplianceSix Sigma Black BeltSAPAS 400Microsoft DynamicsKaizen Leadership CertifiedTeam LeadershipPlanning and ImplementationBudget Development and ManagementStaff ManagementWorkflow OptimizationBusiness LeadershipPolicy Development and EnforcementLabor RelationsProfit and Lost ResponsibilityInventory ManagementWork HistoryOperations Manager 06/2021 to CurrentOllie's Bargain Outlet RDC Lancaster, United StatesChampioned warehouse improvement initiatives to advance operational efficiencies and increased revenue by 10%.Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.Advanced productivity KPIs by leading trainings on procedures and safety practicesBoosted team member productivity by designing, enhancing, and implementing performance monitoring and instituting motivational approaches.Implemented innovative programs to increase employee loyalty and reduce turnover.Established and administered annual budget with controls to prevent overages.Inbound Operations Manager 11/2019 to 06/2021BMW NA Lancaster, TXOversaw daily loading and unloading of inbound trailers, replenishing, inventory management and supervising workflow.Enhanced operational performance by 20% and reduced labor expenses by developing and optimizing standard operating procedures and best practices.Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.Operations Manager 06/2017 to 11/2019Cardinal Health Grand Prairie, TXManaged day to day operations of multi-million-dollar Pharmaceutical OperationDevelopment of productivity KPIs, investigated departmental non-conformances, managed vendors, budgetary management, recruitment, hiring and training of team members, etc.Led warehouse improvement initiatives to advance operational efficiencies.Operations Manager 02/2015 to 06/2017DHL eCommerce Grand Prairie, TXEstablished positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.Developed and implemented high-quality work environment as measured through employee satisfaction ratings and coordinated workshops to educate satisfaction ratings and coordinated workshops to educate team on productivity driven SOPs.Operations Manager 06/2001 to 02/2015UPS Mesquite, TXConducted performance evaluations and resolved individual and group performance issues.Assisted with dispatch and yard activities.Evaluated, obtained, and allocated physical asset resources, which resulted in maximizing future asset necessities.US Army- Military Police 04/1985 to 04/1996EducationBachelor of Arts: Business Administration and Management - University of Texas Austin |
