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PHONE NUMBER AVAILABLEEMAIL AVAILABLEExceptionally focused and innovative Account Executive with stellar customer service and revenue generation record. Effective multitasker able to bring multiple account projects to completion with complete cost-effectiveness and accuracy. Customer-focused sales and professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service.Skills Excellent sales techniques and customer serviceskills Willingness to obtain CDL if necessary. Reliable and Trustworthy High strategic planning and critical thinking abilities Management experience on various levels Merchandising Auto Cad, Mechanical Desktop Merchandising Route Management Sales forecasting Strong leadership skillsExperience11/2022-CURRENTSales Manager/Lead Assistant/ Rent A Center, Mishawaka, IN Develop and implement sales strategies to increase market share and profitability for district. Establish and maintain relationships with key customers. Lead and motivate sales teams to achieve sales goals. Rational problem-solving skills. Highly motivated in sales planning and obtaining new sales to reach set goals of district. Demonstrate strong leadership skills as well as motivating other employees to reach sales goals as well. Implement the training process for new employees. Run daily reports for store manager and district managers. Maintain accurate information in CRM & verify information on client is correct for future contact information. Verify new client employment history as previous rental history. Use proven techniques to de- escalate angry customers in person and via phone.08/2022-11/2022Account Manager/Sales/Workbox Staffing, Elkhart, IN Oversee existing customers by making routine visits to their organizations and meeting with management to determine staffing needs. Connecting with key business executives and stakeholders for existing staffing need. Develop new business with existing clients and identify areas of improvement to meet sales quotas. 08/2020- 07/2022Route Service Sales Representative / Yates Distribution Mishawaka, IN Effectively communicate with clients to ensure favorable customer experience throughout the entire interaction. Continuously surpassed sales goals, optimizing profitability and performance of assigned territory. Increased sales by engaging with customers to identify needs and offer new product solutions. Coordinated paperwork and payments with consistent accuracy to keep impeccable route records. Page 2 Candidate's Name 574-222-721412/2017- 07/2020Route Service Representative/Unifirst South Bend, IN Exhibit a high level of professionalism when greeting customers and delivering merchandise. Upsold additional merchandise when appropriate. Identify viable growth opportunities with new and existing clients. Maintained a positive attitude and diplomacy when dealing with customer and other team members. Successfully completed daily assigned routes.06/2017- 12/2017Credit Manager/Assistant Manager/ Rent A Center, Plymouth, IN In partnership with the Store Manager, leadership skills and ensure day-to-day business operations run smoothly. Well organized, outgoing, and experienced professional, I thrive on sales and grow revenue through targeted sales conversations. While attractively merchandising the showroom floor, managing inventory, and assisting with product displays.01/2011- 06/2015ILVS Supervisor/ Lear Corporation, Plymouth, INSupervised repack/relabeling per customer requirements. TS9001 trained auditor. Maintained operating schedules to provide effective coverage for key areas and achieve objectives. Coached staff members to develop long-term career goals. Established and enforced clear goals to keep employees working collaboratively. 05/2008 01/2011Customer Service Representative/ Lear Corporation, Plymouth, IN Handled all customer service concerns on second shift. Issued pick list for custom paperwork as required. Enter and cancel releases, fixed part numbers and packaging as needed. Provided outstanding customer service to new and long- standing customers by attending closely to concerns and developing solutions. Used proven techniques to de-escalate angry customers during telephone interactions.01/2004 06/2008Forklift Operator/Lear Corporation, Plymouth, INManeuvered forklift over and around loaded pallets, boxes, and other materials. Tracked materials moved for stocking purposes and to complete logs for management. Trained new employees. Reported safety and quality issues to management. Maintained current forklift training and certification as required by company policies. 12/1997 12/2003Punch Press Operator/Twin Maple Tool, Walkerton, IN Installed, adjusted, dismantled, and reassembled and removed parts and equipment such as rollers, dies, printing plates. Inspected printing products for clarity, color accuracy to provided specifications. Performed preventative maintenance on printing press machines and auxiliary equipment. Maintained adequate productivity by setting and enforcing deadlines.Education05/2013Associate of Arts Business Management / Indiana Tech, Fort Wayne, IN Major: Business Management06/1998High school Diploma/John Glen High School, Walkerton, IN General degree |
