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JEANETTERIVERA1400 Northeast 50 Court, APT. 201, Fort Lauderdale, FL 33334, PHONE NUMBER AVAILABLE, EMAIL AVAILABLE PROFESSIONAL SUMMARYTo obtain a long term position in an expanding establishment with professionalism with the opportunity for advancement.Determined worker who excels at oral and written communication and secretarial work. Adapts quickly and uses advanced problem-solving skills. Looking to bring a positive attitude and increased efficiency to an establishment or setting.Bilingual (fluent English/Spanish) office assistant with outstanding customer service skills and over 15 years of experience in an office setting.Searching for a position that works directly with clients and/or customers. SKILLS Data Entry ACT!Software System Medical ManagerSystem Computer Self motivated/Teamplayer/Savvy Alpha/Numeric FilingInsurance VerificationFluent Bi-Lingual Management ofInternalMedicine/Cardiologyoffice Able to multitask Type 40 wpm Communicationsmanagement Excels atself-management Gym/Doctorsoffice/Front deskexperience Office supplymanagement Schedule creation andmanagementEXPERIENCEYOUFIT GYMS SEPTEMBER 2019-CURRENTPERSONAL TRAINER/FRONT DESK, MEMBER SERVICE LEADER PROVIDE ONE ON ONE PERSONAL TRAINING OPEN/CLOSE CLUB CALL AND COLLECT PAST DUE ACCOUNTS SOLD MEMBERSHIPS/PERSONAL TRAINING PACKAGES PROVIDED FITNESS ASSESSMENT/EVALUATION REINFORCEMENT OF CLEANLINESS/ CHECKED CLUB FLOOR FOR WEIGHTS NEEDING TO BE RE-RACKED OR ANY AREAS NEEDING TO BE ATTENDEDOcean Manor Salon & Spa Ft. Lauderdale, FLSalon /Spa ManagerNovember 2018-2021 Handled customer questions and complaints with professional courtesy. Inventoried salon supplies and managed ordering of new supplies whenever required. Juggled answering phones while attending to clients in person. Managed pay roll for over 6 different employees. Organized and managed customer invoices and payments. Oversaw training of new hires in the salon. Prepared weekly logs of business activity. Trained in Schedul software.ReceptionistErod Custom Paints Pompano Beach, FLFebruary 2018 - October 2019 Arranged schedules for management to meet with clients and business partners. Composed, sent, received, and distributed correspondence through letters and emails. Handled customer questions and complaints with professional courtesy. Juggled answering phones while attending to clients in person. Organized and managed customer invoices and payments. Ordering of parts for repairs, scheduled rental cars for clients/customers Admission CoordinatorMiami Shores Nursing And Rehabilitation Center Miami, FL October 2013 - November 2017 Assisted clients in understanding their available options and helped them select the right service plans for their needs. Developed and implemented tailored service plans to the needs of particular clients. Effectively communicated with other employees and upper management to ensure complete care of patient or residents. Evaluated the patients' needs and provided service options to meet their requirements. Followed up with patients' and their families ensuring their satisfaction with their care. Greeted prospects, patients' or family members and offered them assistance where possible. Patient CoordinatorAmerican Insitute for Hyperhidrosis Hallandale Beach, FL February 2012 - October 2013 Responsible for intake of patient information/data entry, scheduling and coordinating consultation with surgeons by phone or office visit, obtaining insurance information for verification process, coordination of patient for surgery with direct contact with hospital staff, confirm patient completes pre-op testing for surgery, obtain pre-op testing and clearance for surgery, send to hospital. Collect payments due to surgeon for surgical services, follow up on patient after surgery(post-op). EDUCATIONStrong By Zumba CertificationMiramar Cultural Center, Miramar, FLAugust 2019Associates in Science, Certified Nurse AssistantEVEREST INSTITUTE, Miami, FLApril 2007High School DiplomaMIRAMAR HIGH SCHOOL, Miramar, FLREFERENCESReferences Upon RequestLANGUAGES(English/Spanish)