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775 North Broad St Elizabeth NJ 07208 UNITED STATES PHONE NUMBER AVAILABLE EMAIL AVAILABLE OBJECTIVE: To obtain a position in the customer service field where my skills can be utilized to the fullest extent. PROFESSIONAL EXPERIENCE:Boomerang Transportation, Mountainside, NJ April 2022-PRESENT Motor Vehicle Operator Coach Driver (Ambulatory) Transport passengers/clients to medical facilities Assists passengers/clients in and out of vehicles, wheelchairs and help up and down steps and in/out places of residence.Sodexo Inc. (St. Barnabas Medical Center) Livingston, NJ August 2013-April 2022 Environmental Services (Housekeeping) Maintains a clean, attractive and safe environment in assigned areas Performing a variety of appropriate cleaning Transport Equipment handling Room set-up, trash removal, and linen handling duties Authorized Furniture Repair (Kearny, NJ) July 2008-August 2013 Repair Technician Completes all products as assigned to maintain high quality repairs of Furniture items Repair and Reupholster furniture Refurbish, or Clean Consumer Appliances Performs other duties as assignedJesella Corporation (McDonalds), Union City, NJ September 2008-April 2012 Security Guard In charge of securing main entrance Managing stock room duties Cleaning work area Performs other duties as assignedNew Jersey Automobile Club (AAA), Florham Park, NJ April 2006-June 2008 Member Service Counselor Receive/Dispatch emergency roadside assistance for AAA members within the Union, Essex and Morris counties of NJ Establish and reactivate new membership accounts Update current member's information concerning their home address, telephone number and vehicle information Troubleshooting calls from members concerning their membership coverage and billing discrepancies Telemarketing to potential members with questions pertaining to AAA products, services and membership benefits. Provided training to new employees in the Emergency Road Service and Membership Department WedAlert, Inc., Hackensack, NJ July 2005-April 2006 Customer Service Representative Answering phone inquiries and customers requests via email Provided benefit information to members and providers EDUCATION:Essex County College, Newark NJ Business Administration, June 2004 University High School, Newark, NJ College Preparatory Courses, June 1989 ADDITIONAL SKILLS/ACCOMPLISHMENTS:AAA Five Diamond University of Education Program-Certificate received Achieving Extra Ordinary Customer Relations Skills and Strategies-Certificate received Diversity Program-Certificate receivedMicrosoft Office 2010 (Word, Excel, PowerPoint)REFERENCES AVAILABLE UPON REQUEST |